30+ years building effective strategic alliances, creating partnerships and driving revenues, profit, and market share within a meetings and learning & development concentration. I work with program managers, chief learning officers, and L&D leaders to identify and/or create learning environments that best support training and learning and development programs by providing turnkey solutions for in-person, residential, and experiential learning.As founder and Principal at CSN Connects, I connect learning organizations with the perfect learning venue that best supports their program. My hospitality experience includes great hotels, resorts and conference centers as well as leadership roles in the organizations that service the meetings, training and learning industry.Planning for the new normal during and post COVID-19:The COVID-19 pandemic has caused corporations and organizations to pivot their L&D programming to virtual delivery. While this has effectively accommodated immediate needs, it’s clear that virtual learning cannot replace in-person learning. In fact, this experience has revealed the shortcomings of virtual and magnified the value of face-to-face interaction. That’s why organizations are now reimagining their L&D programming and delivery methods.The CSN Connects team recognizes the many opportunities for innovative solutions that have been brought forward by both the learning organizations and the hotels that service the L&D marketplace. Many hotels and learning venues are quite ready and prepared to accommodate programs within a safe & ready environment that supports social distancing and blended programming. If you’re looking to reimagine your programming and ease back into face-to-face learning, just send me a message or email and I’ll help make your transition easier for you and your team.