Chuck Pletcher Email & Phone Number

Los Angeles, California, Us

SoLo Funds is a financial service provider enabling a marketplace where members can request and fund emergency needs.I began advising in September, 2018, and joined the Advisory Board upon formation in April, 2020.

San Francisco, California, Us

Hinge Health is creating a new health care system, built around you. Accessible to 30 million members across more than 1,700+ customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions.• Led multiple pods responsible for the expansion of musculoskeletal (MSK) program from single- to multi-body-part support and program editing, migration of existing members to the new platform, and ensuring seamless publication of iOS and Android apps to app stores• Conceptualized and drafted requirements for a new platform supporting multi-body-part conditions and long-term company growth across medical domains, and led the team's successful implementation• Led foundational definition and multiple pods that built out a new platform, mobile app experiences, and internal tools allowing individually personalized exercise therapy plans across multiple MSK programs; led the rollout, ramp-up to all new members, and subsequent effort to migrate 260,000 existing members to new platform• Initiated Hinge Health's accessibility efforts including partner selection, audit planning, and remediations across mobile app and web• Launched mobile app experiences aimed at reducing friction and increasing member activation, engagement, and personalization• Launched the company's initial long-term retention and re-engagement strategies by sunsetting legacy single-purpose apps and creating an easy migration path for members to transition to the new multi-purpose app

Minneapolis, Mn, Us

Reemo Health is a health technology platform aiming to improve the aging experience for seniors, patients, and their caregivers by leveraging wearables and data-driven insights.• Led product and project management of wearable device and web dashboards focused on helping seniors remain active and independent while improving health outcomes• Introduced agile software development practices leading toward more predictable product delivery• Developed product roadmap to help communicate expected feature availability across all areas of company

Redwood City, California, Us

• Led complete redesign of Evernote’s iOS app emphasizing speed, simplicity, and development sustainability• Balanced user needs with business requirements to create and execute roadmap• Launched features along with major iOS releases to take advantage of new OS capabilities including: - Apple Watch app- 3D Touch Peek, Pop, and Quick Actions- Apple Pencil support- iPad Multitasking- iMessage app• Regularly released improvements for Evernote and Penultimate apps balancing user delight, customer requests, monetization, and long-term strategy

San Jose, Ca, Us

• Led team of 13 product managers responsible for eBay's end-to-end mobile experiences including iPhone, iPad, Android, and Windows apps and mobile web.• Led core mobile product management team through hyper-growth of mobile from $5B in 2011 to over $22B in mobile volume in 2013 and over 240 million downloads.• Responsible for global product roadmaps and prioritization, driving multiscreen alignment, implementation of AB testing, and mobile beta testing program.

San Jose, Ca, Us

• Responsible for site and mobile Product Management and Business Development• Launched eBay Mobile Classifieds program and four iPhone apps: - eBay Classifieds (US) - Top 10 mobile commerce apps of 2010 (Mobile Commerce Daily) - eBay Classifieds Pets (US) - Kijiji (Canada) - #9 All-Time Top Free iPhone App (CA App Store) - MyGumtree (Australia, South Africa, & Poland)• Initiated social media program including - Facebook, Twitter, LinkedIn, and Google +1 on-site integrations - Facebook registration plug-in launch partner - Off-site Twitter and Facebook presence - eBay Classifieds Blog launch• Spearheaded classifieds ad sharing partnerships with third parties and eBay Marketplaces

San Jose, Ca, Us

• Led program management teams for Finding, Marketing, Advertising, Media/Half.com, Kijiji (Classifieds), and eBay Giving Works (charity) global cross-functional teams• Trained and coached direct reports on eBay processes; continually worked to improve internal procedures• Managed team of project managers responsible for launching all aspects of Finding 2.0, a complete overhaul of eBay’s search functionality based on item classification and query interpretation• Co-developed process modifications to eBay’s standard PDLC to integrate new experimental learning framework• Program managed delivery of new, proprietary search functionality for launch of eBay Express, eBay's shopping site for new, fixed-price products

San Jose, Ca, Us

• Supervised project management team responsible for structured data project delivery• Led project team in on-time delivery of Germany’s EasyBuy initiatives (site-wide Item Condition and Return Policy, and “Now & New” format) helping boost 2004 holiday GMV in eBay's largest international market• Managed Search & Listings, Attributes, and Categories projects from requirements definition through product release to site• Successfully structured and managed $10M+ Attributes 1.5 initiative coordinating the activities of 120 people across ten teams in a rearchitecture of the eBay Item Specifics platform• Restructured and stabilized monthly production category update process including the elimination of site outages for category rollouts

Redwood City, California, Us

DeepDyve is a deep web research engine formerly known as Infovell.• Collaborated with scholarly journal publishers and third party content aggregators to effectively access deep web material for indexing and presenting within DeepDyve’s research engine• Designed and implemented end-to-end onboarding processes drastically reducing the time to bring new data sources live in production and improving the quality of the information displayed to end users• Managed team of engineers in US and China responsible for content onboarding, corporate site development, and SEO/SEM activities

Basking Ridge, Nj, Us

• Defined scope, budget, and resources for new outsourced application and infrastructure management projects• Managed the plan and engineers for client projects including data center migrations, load testing, and launching new websites• Coordinated HP-OpenView monitoring implementations and transitions to ongoing site operations management• Select clients included Virgin Atlantic Airways and Cabela’s• (Totality was later acquired by Verizon Business)

• Developed rapid application development methodology, change control, and problem management processes for premier online credit aggregator• Defined functional and technical priorities with executive and business leaders• Created and maintained project plans while working with technical leads to ensure timelines were kept

Dublin 2, Ie

• Identified projects to improve data reliability by investigating available point-of-sale (POS) data for Harley-Davidson• Managed product and development teams from concept definition through functional design of a person-to-person online auction site for Canadian Tire• Designed workflow communications processing between 1600 stores and back-end legacy systems, and scaled in-store installation team to provide up to 50 self-sufficient point-of-sale (POS) installations per week for Bridgestone/Firestone• Led several product and development teams that enhanced an automated property and automobile insurance underwriting system built on top of a knowledge base and decisioning profiles for Allstate Insurance Company• Developed a shop-at-home grocery prototype using a PC and wireless scanner for Smart Store II (Andersen Consulting Retail Solution Center)

Detroit, Michigan, Us

• Developed, built, and debugged test circuits for steering and suspension systems on prototype vehicles

Ann Arbor, Mi, Us