Charles 'Chuck' Rhoads Email & Phone Number

North Augusta, Sc, Us

North Augusta, South Carolina, United States

Laurens, South Carolina, United States

Columbia, South Carolina, United States

Columbia, South Carolina

Sales and Profit •Achieve or exceed store sales plan, key metrics, operational goals including cartons per hour, and shrinkage control.Personnel Management•Recruit, interview, select and retain quality associates; energize store morale through modeling standards and providing clear feedback.•Train support associates in the correct processes and procedures; provide in-the-moment coaching to improve the performance of all associates. •Conduct reviews, communicate goals, and identify areas for improvement; develop and promote a diverse group of associates. Store Manager on Duty Assignment •Manage Sales Associates during assigned period; open and close store; approve select point of sale transactions. •Resolve customer service issues as needed. Merchandising Management•Manage team responsible for merchandise presentation; coach team members on visually strong displays consistent with Belk Corporate standards and provided plan-o-grams; ensure timely floor setup, including signage, for promotional events and seasonal business activity.Receiving / Processing Management•Manage team responsible for timely unloading and sorting of all new merchandise; direct and encourage team members in safe usage of receiving equipment.•Manage associates performing merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.Price Change / Merchandise Return Management •Manage team executing all types of markdowns, sale sets, and national ad events; ensure accuracy of signage and markdowns. •Manage team pulling and processing transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise. Maintenance / Housekeeping Management •Manage and train team on performance of both routine and irregular maintenance tasks.•Ensure cleanliness of receiving area following processing on truck days; oversee cleanliness of facility to include both public and employee-only areas; maintain a safe shopping and working environment.

Mt. Pleasant, South Carolina

Charleston, South Carolina Area

•Worked with client management team to determine the appropriate building maintenance solutions for their building. •Served as single point of contact with clients, performing regularly scheduled inspections on all accounts to ensure work was performed to satisfaction of company and client quality standards.•Managed extra service projects to ensure timely completion, and compliance to scope of work.•Implemented company policies and procedures associated with client service levels.

Summeville, Sc

Merchandising Execution Associate•Read and interpret plan-o-gram to ensure set compliance; build displays and maintain display material.•Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner.•Organize product and perform focused pack-down on low stock and out-of-stock products utilizing store lift equipment.•Maintain, order, and install material/signage; replace damaged or missing price labels.Kitchen & Bath Sales Associate•Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.•Have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project.•Maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Freight Associate•Stocking merchandise and organizing the sales floor to create a pleasant and safe shopping environment.•Assist customers with product selection in a variety of categories.

Summerville, Sc

To realize my goal of purchasing and restoring an older home•Purchased a mid-century ranch-style home, “as is.”•Modified floor plans to meet the needs for our primary dwelling.•Acted in the capacity of project manager and contractor to demolish, remodel, and restore home within budget.

Columbia, South Carolina

•Responsible for pursuing, hiring, coaching, and retaining talented staff for key roles.•Developed, implemented and managed controls and systems for AgFirst’s office building, training center, and investment properties; •Coordinated and managed the activities of all contractors (i.e., mechanical, electrical, security, janitorial).•As owner representative, managed the design and construction of a new Operations Center (data center, collateral vault, and print/mail center), the design and up fit of a new bank office space (100,000 sq. ft.), the purchase and installation of all new furnishings, and the relocation of 400 employees.•Developed and managed a $2.5 million annual budget.•Implemented and managed all required physical security measures; oversaw the purchase and installation of a state-of-the-art access control/video monitoring system.•Functioned as administrator for the physical inventory of fixed assets to include the disposition of surplus equipment inventory.•Acted as Fleet Administrator for the purchase, maintenance, and assignment of pool automobiles; administered the Fleet Safety Program.•Participated as a member of the Business Continuity Committee, Crisis Management Team, and Security Information Committee.

Columbia, South Carolina

•Engaged and inspired staff to achieve maximum performance. Modeled behavior that fostered a sense of energy, ownership, teamwork, and personal commitment. Regularly coach staff and set clear performance expectations.•Managed all Mail Center operations; assured accountability of all correspondence; ensured all borrower and confidential mailings were accurate to preserve AgFirst's reputation and maintain the borrowers’ privacy rights. Responsible for the Print Shop operations; managed scheduling, production control, and quality/quantity of finished output. •Developed and managed a $1 million annual budget; negotiated contracts for purchase or lease of new equipment and supplies to lower overall operating expense.•Oversaw Purchasing activities to include the acquisition of furniture, computer hardware and software, printing and office supplies, maintenance supplies, bank automobiles, and other items. •Administered the District's Automobile Physical Damage Insurance Program for 330+ vehicles in fifteen states and Puerto Rico; supervised claim payments, accounting, and reporting claims activity.

Columbia, South Carolina

Assistant Store Manager•Responsible for reducing staffing turnover by properly recruiting, selecting, orienting, and training new hires, as well as administering any necessary corrective actions.•Managed the execution of company orientation and training initiatives for all new hires. •Assisted new employees with benefit enrollment options, comprehensively explaining options and answering inquiries.•Executed all operational responsibilities in the daily processes of an 180,000-sq. Ft. Store.•Managed Area Sales Managers, Visual, Loss Prevention, facility maintenance, janitorial, and all sales support areas.•Oversaw operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.•Exceeded sales plan while reducing overall operating expense without loss of services.Area Sales Manager, Ladies Apparel and Junior Department•Surpassed sales goals within first quarter of assuming position.•In charge of managing 41 sales associates, merchandising, and maintaining inventory control for a $4.2 million department; Drove sales by managing the execution of the Dillard’s corporate merchandising standard...ensuring new receipts were merchandised following company guidelines; Appealed to the customer by creating an impactful statement encouraging them to purchase.Area Sales Manager, Children’s and Intimate Apparel Departments•Reversed department’s downward spiral by correcting issues such as internal theft, lagging customer service and poor morale.•Increased area sales by motivating, training, and leading 13 associates.•Responsible for maintaining inventory control for a $1.3 million department.Sales Associate•Improved area sales, and established a repeat customer base resulting in being selected as an Area Sales Manager in Training within 4 months of being hired.•Developed a product quick reference guide, for all to use, which was instrumental in the area having a noticeable sales increase.

Columbia, South Carolina

Responsible for providing exceptional customer service, and offering expert advice to customers on products in a variety of categories, while exceeding customers’ expectations. Helped guide and mentor new, as well as established fellow associates by example.

Multiple Locations

Recruiter (Columbia, South Carolina): One of only 1,100 soldiers selected annually based on performance and achievement to serve as the Army’s ambassador within the community. Used recruiting techniques to persuade individual to want to join the Army. Implemented and conducted Army awareness programs throughout an area covering 196 square miles with a population of 60,000. Achieved highest recruiting award during my detail period.Military Police Non-Commissioned Officer (Fort Dix, New Jersey): Supervised and led Military Police squad to performed both battlefield and installation law and order operations. Assisted in the planning, organizing, directing, supervising, training, coordinating, and reporting activities of subordinates. Additionally, served in the position of Desk Sergeant at the post Military Police Station; typically a position held by those in a rank above that which I was at the time.Assistant Operations Sergeant (Kaiserslautern, Germany): Personally selected by Chief of Operations for this position. Tasked with managing the daily tactical Operations Center shifts; maintaining SOPs; coordinated actions between staff agencies; provided the Commander with updates on the operational environment.Protective Services Agent (Kaiserslautern, Germany): Selected from a pool of around 300 potential candidates to provide personal protection to generals, members of Congress, and other high-ranking officials from assassination, embarrassment, kidnapping or injury.Military Police (Karlsruhe, Germany): Performs as a team member in support of battlefield operations, installation law and order operations and security of Army resources and installations.