AeroLeads people directory · profile
Chuck Stark Email & Phone Number
Manager, IT Service Desk
at
OCHIN, Inc.
1 work email found
@ochin.org
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, IT Service Desk
Location
Dallas-Fort Worth Metroplex, United States
Who is Chuck Stark? Overview
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Quick answer
Chuck Stark is listed as Manager, IT Service Desk at OCHIN, Inc., based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at ochin.org and a matched LinkedIn profile for Chuck Stark.
Chuck Stark previously worked as Supervisor, IT Service Desk at Ochin, Inc. and Technical Support Coordinator at City Of Lewisville. Chuck Stark holds Master Of Arts - Ma, Information Technology from Colorado State University Global.
Company email context
Email format at OCHIN, Inc.
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{last}{first_initial}@ochin.org
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Profile bio
About Chuck Stark
I am a dynamic and results-driven IT Technology Operations Manager with documented success managing complex teams and deployments from end to end. My expertise spans all facets of IT service management in addition to project management, ITIL strategy, network and system administration, incident management, and more.I’m certified in ITIL, JAMF and CompTIA with a Bachelor of Applied Science in Information Technology. Currently, I am completing an MBA in IT with an emphasis in Project Management, and I keep my thumb on the pulse of cutting-edge technologies and best practices. Throughout my career, I’ve had the pleasure of serving in multiple key capacities, including Technical Support Supervisor, and most recently, IT Service Desk Supervisor for OCHIN.Inherently driven, I am well adept at coordinating across business lines to optimize workflows and processes while routinely sharing actionable insights with upper management. I am also well adept at monitoring and managing multi-million-dollar budgets while coordinating technology upgrades and maintenance.My track record of achievement includes facilitating a number of upgrades and migrations including RingCentral, Microsoft Defender, and Microsoft Intune for device management. Previously, I assisted with the city’s shift-left strategy by implementing a self-help knowledge base; and I elevated user satisfaction by initiating a problem management team to slash troubleshooting times in half. As someone who’s keenly interested in how technology affects everyday life, I enjoy working with vendors and other stakeholders to maintain a competitive edge. In my spare time, I enjoy spending time with friends and family and traveling. I also enjoy meeting new people to expand my personal network. Thank you for getting to know me better. My areas of expertise include:Technology Operations ManagementIT, Mobile Device, & Service Desk ManagementEnd User Training & Knowledge ManagementITIL Strategy & Project ManagementBusiness Process ImprovementTeam Leadership & Development & more!For more information, please contact me directly on LinkedIn or at chuckrstark@gmail.com.
Listed skills include Microsoft Office, Management, Technical Support, Project Management, and 14 others.
Current workplace
Chuck Stark's current company
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6 roles
Chuck Stark work experience
A career timeline built from the work history available for this profile.
Manager, It Service Desk
Supervisor, It Service Desk
Provides leadership and strategy to a staff of 7 remote service desk teammates, as the IT Service Desk Supervisor for OCHIN, a non-profit leader in health care innovation with over 1K employees. Enhances service delivery by researching and incorporating cutting-edge technologies and workflows, as the Project Manager for internal implementations. Coordinates with upper management to devise strategies for MacOS/iOS device management with JAMF; and facilitates new migrations including RingCentral and Microsoft Teams. Bolsters security posture by implementing Microsoft Defender for Endpoint; and expedites the intake of devices to Microsoft Intune for device management.Empowers clients and end users by troubleshooting and resolving advanced issues related to the RPM Telehealth Program, as a subject matter expert for all-things IT and technology.Champions and improves teamwide satisfaction through training and mentorship while supplying ongoing guidance and feedback. Streamlines and improves the virtual environment by serving as an integral member of the Virtual Workforce Committee; and serves as the Service Desk Administrator for Smartsheet.
Apr 2021 - Jan 2023
Technical Support Coordinator
Promoted to Technical Support Supervisor to manage a high-performing 12-person, on-site, Tier I and II support team for end-user technical support. Optimized outdated workflows and enhanced service delivery by coordinating across business lines with System Administrators, Support Specialists, and the Development Team.Improved day-to-day operations by researching and incorporating industry-leading technologies while remaining up to date with the latest IT trends and best practices. Automated security responses and led a project to roll out a new ITSM platform, Freshservice.Assisted with the organization’s shift-left strategy by implementing a self-help knowledge base.Elevated user satisfaction by initiating a problem management team to slash troubleshooting times while anticipating and resolving issues proactively.
Oct 2019 - Apr 2021
Systems Support Specialist - Public Safety
Maintained responsibility for managing and administering the department’s $1M hardware budget, as a Systems Support Specialist (Public Safety) for the city of Lewisville. Enhanced awareness and safety by leading the design and deployment of a new public safety application; and led the design and implementation of new hardware for public safety vehicles.Managed a new hardware refresh project, which entailed guiding a team of 3 project members while troubleshooting and resolving issues throughout the project lifecycle. Slashed install times by ~85% by directing automation deployments using the PDQ platform.
Apr 2016 - Oct 2019
Help Desk Analyst
Oversaw all facets of Tier 1 and 2 support for +1K users while managing a $250K departmental hardware budget, as a Help Desk Analyst for the City of Lewisville.Cultivated continuous improvement by reviewing existing workflows and processes to identify areas of improvement, including the annual hardware refresh.Served as the Project Lead on new hardware intakes and builds while communicating progress status in a timely manner.
Jul 2014 - Apr 2016
3 education records
Chuck Stark education
Master Of Arts - Ma, Information Technology
Colorado State University Global
Bachelor Of Applied Science - Basc, Information Technology
Colorado State University Global
Associate Of Arts - Aa, General Studies
North Central Texas College
FAQ
Frequently asked questions about Chuck Stark
Quick answers generated from the profile data available on this page.
What company does Chuck Stark work for?
Chuck Stark works for OCHIN, Inc..
What is Chuck Stark's role at OCHIN, Inc.?
Chuck Stark is listed as Manager, IT Service Desk at OCHIN, Inc..
What is Chuck Stark's email address?
AeroLeads has found 1 work email signal at @ochin.org for Chuck Stark at OCHIN, Inc..
Where is Chuck Stark based?
Chuck Stark is based in Dallas-Fort Worth Metroplex, United States while working with OCHIN, Inc..
What companies has Chuck Stark worked for?
Chuck Stark has worked for Ochin, Inc. and City Of Lewisville.
How can I contact Chuck Stark?
You can use AeroLeads to view verified contact signals for Chuck Stark at OCHIN, Inc., including work email, phone, and LinkedIn data when available.
What schools did Chuck Stark attend?
Chuck Stark holds Master Of Arts - Ma, Information Technology from Colorado State University Global.
What skills is Chuck Stark known for?
Chuck Stark is listed with skills including Microsoft Office, Management, Technical Support, Project Management, Incident Management, Budget Management, Security Training, and Business Process Improvement.
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