Strategic Global Consulting is an IT professional services company providing executive level IT services.

Manage all aspects of IT operations, including team organization and development, resource management, process development, auditing, governance, and technology implementation/administration. Moved the entire organization to Cloud Services (Microsoft O365 and Azure), replacing ageing internally hosted servers and PBXs with virtually hosted systems and enabling all users to be virtual on demand.

Collaborated with cross-functional stakeholders to identify and respond to enterprise business requirements, aligning new IT services to the business’s unique needs by implementing a new service management platform that supported a dedicated CMDB.Coordinated IT Service Management throughout the entire company; develop new ITSM teams, strategies, risk management processes, and guide the ITSM organization culture to a customer-centric business model.Integrated new technology plans that drive business continuity, including a revised disaster recovery plan that moved the IT organization from a legacy data center focus to an application-centric view.

Created and implemented an improved roadmap to enhance the capabilities and effectiveness of enterprise monitoring solutions; collaborated with customers to develop of metrics and scorecards to track the performance of enterprise monitoring processes.

Led technology development efforts to revitalize the corporate IT infrastructure; directed multiple IT-focused projects, including data center modernization, establishing disaster recovery architectures, creating a help desk organization, overall IT budget management, and modernization of corporate backup platforms.Directed multiple operations and technology enhancement initiatives, including the virtualization of corporate computing environment, acquisition of a new colocation facility, creation of a mirror site for disaster recovery, and integration of globally dispersed team into a single organization.

Collaborated with stakeholders to identify project requirements and translate business needs into stable, supportable technology solutions; led data center consolidation, infrastructure upgrade, and application consolidation projects.

Corporate Infratsructure management, Data Center Operations, Change Management, Disaster Recovery, eNGINEERING

Strategy and Architecture Director for Global IT Infrastructure