Chuck Semanchick Email & Phone Number

Upper Freehold, NJ, US

New Jersey, United States

Managing Frontier NaaS customer projects

Basking Ridge, New Jersey, United States

• Manage a team of Senior Managers that support Sourcing, Network Planning, Supply Chain Planning, Category Intelligence and Business Intelligence teams to manage and deliver solutions for master data updates
• Developed a standard of Key Performance Indicators (KPI’s) for monitoring MDG data quality utilizing SAP’s Data Quality Manager (DQM) tool and a created a process flow for correction action
• Developed a strategy to incorporate OEM product roadmaps into the catalog process inclusive of Recalls and EOL notices while continuing to support and offer insight in 1ERP Release 18 & 19 (1Q25

• Manage a team of planners that supported multiple engineering teams across the VZB & VZT businesses, to provide equipment forecasting for large scale Verizon projects: 1Fiber, FiOS, Unified Transport (UT), iEN.
• Initiated Network, Operations, & Planning (N&OP) meetings with In-Franchise & Out of Franchise Outside Plant Directors to review demand vs forecast accuracy, hardware requirements and project constraints each month
• Continued to partner with the Supply, Fulfillment, & Sourcing teams to review/renegotiate vendor SLA’s, reduce warehouse inventory, and establish safeguards for over purchasing network equipment
• Leading a VLSS initiative to create a tool/dashboard with data sources from CoFEE, Fuze, iCGS, vBuild and adding an analytics front end that can use historical data to create an accurate forecast up to 12 months out

• Lead a team of engineers, supporting Operations and Engineering for several directional tools utilized across the VZW NOC, NRB, NNO/IMS and regional Performance teams to provide tools to maintain the #1 rated network
• Oversee future roadmap items and project deliverables to ensure all items meet expectations by frequent interactions with key vendors
• Partner with Sourcing team to review new vendor agreements and maintenance contract renewals
• Collaborate with Finance team to manage annual CAPEX and OPEX requirements, track/sweep funds (OCNR/CIP) and ensure that financial targets are delivered each month
• Work with HQ Planning and VCP Engineering team to review current VCP server capacity and growth projections

• Managed an Operations and Engineering team, supporting 12+ commercial data systems applications and 4 major tool platforms across the National Network footprint
• Led an engineering team to develop system health check reports, which provide availability, performance and capacity trend reports based on applications KPI’s
• Oversaw and drove VZW expectations with vendors (ALU, Ericsson, Netscout); tracked future deliverables and roadmap items
• Spearheaded and maintained the NNO capital and expense budgets, ensuring the financial targets / goals are delivered on a monthly, quarterly and annual schedule
• Reviewed current server capacity and growth projections

• Handled primary system performance duties for cLBS (LDAP/IS801/DNS), SMS (SMPP) Gateway, VZHUB (SIP/RTP), providing crucial application related KPIs for VZ Navigator (GPS tool) and SMS (text message) teams
• Reviewed daily eHealth and Netscout reports for all applications, monitor network utilizing Netscout PM and provide assistance during outages
• Managed an NNO spike team with focus on investigating recent AAA outages, gathering supporting evidence, reviewing and assigning action items to multiple groups across the regions
• Provided support for initial Netscout IMS installation and integration deployment leading to accurate and timely KPI’s delivered to the NOC for the launch of 4G/LTE

For 2 (+) years, I was a System Performance Engineer utilizing multiple tools to monitor KPI's for various systems using the following protocols: SMPP, IS-801 (LBS), SIP, LDAP, Radius, DNS.

• Oversaw all daily operational activities to ensure the business was operating seamlessly
• Reviewed daily KPI reports (ie: snapmail, CPU, Ehealth, etc.), monitor and investigate positive and negative trends while making recommendations on system enhancements to ensure platform’s resources (CPU/Mem) were.
• Spearheaded a bi-monthly NNO team staff meeting to review operational tasks, ASP activities, open remedy tickets, upcoming AAA server, firewall events and assigned new projects accordingly
• Led bi-monthly meetings with NNO teams, HP and Qualcomm to review open trouble tickets, RFE’s and software upgrades for the 4 HP nonstop servers
• Maintained the GSI Labs Easyviewer SS7/Ansi-41 protocol analyzers and TCP/IP IS-801 sniffers to troubleshoot application related issues and outages

• Served as project manager for the installation and acceptance testing of the Tekelec STP pair, Eastern Research DACs, Ericsson HLR and MSC, CMG SMS, Nortel HLR and BSC and Schlumberger OTA platforms
• Designed and implemented an SS7 network for a GSM overlay within an operational TDMA PCS network
• Partnered with the GSM team coordinating the RFP process in network equipment vendor selection
• Coordinated the billing and provisioning platform acceptance testing with Ericsson BGW a new network for customer
• Performed an audit of the existing DS1/DS3 facilities and reassigned facilities for the GSM network
• Coordinated and implemented an SNMP alarming template for all GSM platforms with the NOC

• Project Manager/Switch Manager
• Executed as project manager for entire installation and integration of 5ESS VCDX switch in a VoIP lab
• Managed all daily operations with the Lucent installation team
• Engineered all telco facility assignments and dialed digit translations
• Performed an audit and redesigned the DS1/DS3 facilities between Middletown and other Lucent laboratories
• Provided feature interoperability support with the 5ESS, Lucent Softswitch and APEX-1000 Gateway

During my 6 (+) years at Comcast, I was promoted (3) times and functioned in a number of roles: Switch Technician, Sr Switch Technician, ECP Translations Engineer, SS7 Network Engineer.

Bachelor Of Science, Electrical Engineering (B.S.E.E.), Electrical Engineering

Technical Diploma, Electronic Technician Program

Operations Specialist "A" School Diploma, Radar/Communications Specialist

- Military: USS John King DDG-3, Norfolk, VA | Rank: Operations Specialist 2nd Class | Discharge: Honorable o Awards: M-16 Expert Marksman.