Dedicated toxicology professional with expertise in conducting comprehensive drug and alcohol screenings for businesses to ensure a safe and drug-free workplace.

Supported 42 accounts throughout the United States, managing client orders from quote, delivery, installation, and deployment phases.Maintained, retained, and developed existing client relationships to provide first-class customer service and create opportunities to introduce new products and services to our clients.Developed monthly billing and usage analytical reports for our clientele, providing comprehensive insights into consumption patterns, predictive trends, and monthly account management, thereby optimizing the overall value proposition for our customers.Delivered on-site training and support to regional clients within the Kansas City area, collaborating closely with in-house technology staff and administrators.Rendered on-site training and technical support for a spectrum of hardware and software products and services.Offered remote hardware and software assistance to our clientele using various mobile device management solutions.Was accountable for the oversight and optimization of intricate inventories to consistently maintain accurate product levels and effectively minimize shrinkage.

Drove field execution by identifying knowledge gaps and fostering a consultative approach designed to provide sales personnel with the tools and knowledge necessary to ensure sustainable results that were properly qualified and best suited for the consumer.Elevated sales performance and bolstered brand awareness for Research in Motion / BlackBerry products across an extensive network of approximately 240 distribution points spanning Kansas, Missouri, and Nebraska.Conducted in-depth market intelligence research focused on end-user experiences and identified strategic opportunities for business growth and enhancement.Maintained a steadfast, reliable point of contact within the field to address and resolve sales-related requirements and inquiries.

Pioneered a validated results-driven sales methodology tailored for Sprint Nextel's wireless data services, smartphones, and mobile broadband product portfolio.Directed a local team comprised of thirteen members, collaborating closely with district and regional management counterparts to cultivate a culture characterized by sales behaviors firmly rooted in achieving measurable outcomes, particularly within the retail and small business sectors.Led a local team of thirteen members while working side-by-side with the district and regional management members to foster a culture of result-driven sales behaviors within retail and small business environments.Formulated and optimized highly efficient sales methodologies, yielding tangible and measurable outcomes. Under my guidance, the South Kansas City team consistently attained a top-three national ranking in metric performance for mobile data service and broadband sales.Played a pivotal role in the successful local implementation of Sprint's Ready Now initiative, dedicating significant efforts to instruct and mentor sales associates in the meticulous orchestration of smartphone setup, post-sales assistance, and hardware troubleshooting.