Chuck Tholen Email & Phone Number

Sun City, Arizona, United States

Responsible for overseeing, planning, directing and organizing all fund raising activities for the People of Faith Foundation

Sun City, Az

Sell Inspirata Point at Royal Oaks community lifestyle to prospective residents

Phoenix, Arizona Area

Responsible for developing new sales channels.

Peoria, Arizona

• Officiate games and events while maintaining standards of play and ensuring game rules are observed. Resolve any rules infractions or complaints by participants.• Complete all administrative requirements necessary for successful staging of game/event including any accident, statistical or related reports.

Peoria, Arizona

• Officiate league and tournament play in the West Valley while adhering to standards and rules. Perform administrative responsibilities as required.

Peoria, Arizona

• Developed and executed advertising sales program that secured over $300K in print ad revenue including $60K in new advertising.• Evaluated Google Analytics and developed new price structure for website advertising resulting in a 90% increase in revenue.• Increased new business development by creating and organizing a detailed database of customers and prospects.• Conducted client, competitor and market research to generate customized Excel and Power Point reports.

Dallas, Tx / Peoria Az

Consultant (October 2014 - July 2016)• Developed and coordinated employee and customer training courses including employee evaluation policies and procedures.• Evaluated and monitored corporate website and social media sites for updating content and design.• Created new copy and design for technical brochures and user guides.Director of Customer Operations – June 2006 thru September 2014• Hired, trained and supervised a team of professionals in account management, retention, sales, contracts, analysis, pricing, troubleshooting, forecasting and fulfillment. • Implemented a CRM program (Salesforce) company-wide which streamlined sales workflow and monitored customer service issues. • Prepared and conducted customer presentations, interactive demonstrations and training on company’s products/services.• Developed an online daily management report that resulted in over $8K per month savings for a customer.• Designed online interactive user guide along with a complete installation guide series for an entire product line.• Provided technical product training to sales force.• Developed shipping policy and procedures for cost reduction savings resulting in a 15% drop in shipping costs.

Well Servicing Magazine 10,000 subscriber based oil and gas trade publication

Irving, Tx

• Area marketing manager for the Great Lakes region (2004 / 2006).• Prepared, implemented and tracked annual departmental budget of $2.5M.• Obtained a regional growth goal of 8% for the Great Lakes region (2004/2005).• Managed an on-line lead referral system that resulted in an average customer growth revenue increase of 10% over 3 years.• Event Manager for all major channel programs including the Partner President’s Club, Partner Conference, Partner Advisory Committee and Trade Shows.• Created and coordinated production and distribution of marketing materials, including traditional print and digital mediums.• Performed as “on-air” talent for monthly sales calls using humor to engage staff on technical issues.

Richardson, Tx

• Prepared, implemented and tracked annual departmental budget of $2.0M.• Managed a comprehensive event program encompassing a mobile promotions center, racing hospitality and communications, consumer and trucking industry trade shows. • Produced over 50 local and national trade shows and promotional appearances per year.• Designed 7 interactive trade show booths including a 20 x 50 two story multi-functional booth.