With over twenty years in the technology space, my expertise in infrastructure engineering and technology enhancements has been central to my career growth. At my core, I uphold a culture of continuous improvement and innovation. My mission is to foster a work environment that nurtures personal growth and aligns with company values. My approach is to build highly functional teams that embrace the organization's culture, ensuring that we bring diverse perspectives and experiences to enhance our collective capabilities.I have supported talented teams of engineers, focusing on career development and work prioritization to minimize business risks while maximizing team health and delivery capacity. My leadership in technical architecture and infrastructure engineering has empowered engineering teams to become self-sufficient and exposed them to a broad range of technologies, reinforcing our commitment to equitable team dynamics.
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Media Systems EngineerAppleUnited States -
Manager, Infrastructure Engineering – GlobalRiot Games Jan 2024 - Sep 2024Supported a team of senior and mid-level network and systems engineers with career development, personal growth, and holistic work prioritization that minimized risk to business continuity while maximizing team health and delivery capacity.
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Manager, Infrastructure Engineering – AmericasRiot Games 2020 - 2024Built a great team that is healthy, highly functional, and strongly aligned with Riot culture. Lead technical architecture efforts to empower engineering teams to become self-sufficient and exposed to broader technologies. Challenged accepted norms to truly become an equitable team within the organization.
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Senior Infrasturcture EngineerRiot Games 2017 - 2020Harnessed own creativity to find new avenues for automation and improvement. Create and manage virtual machines, design and deployment of imaging systems, and manage resources within studios and data centers. Not only created automated solutions for day to day tasks, but identified broader systems engineering problems. Consulted and advised teams across Riot to better support their systems needs.
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Post Production EngineerRiot Games 2016 - 2017Drive design and implementation of existing and future services to maximize value and efficiency. Liaised with Operations and Broadcast Engineering teams to maximize opportunities to develop sustainable management of broadcast IT systems and continuity of standardized procedures.
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Signal Support Systems ChiefUnited States Army 2001 - 2019Consistently recognized as the forefront for management and implementation of command, control, communications, and computer equipment. Led a team of thirty-eight Soldiers to dynamically employ their talents as network managers, radio equipment specialists, cable installers, and satellite data/voice operators in a capacity that far exceeded standards.
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Senior Systems EngineerAl Jazeera America 2013 - 2016Management of day-éto-day technology implementation and support to three production sites. Led workflow development and deployment for broadcast and technology elements. Onésite/remote support for users spread across multiple sites.
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Co-Founder, Project ManagerWarfighter Technologies 2008 - 2010Successfully led project management and product design for government and private industries. Deployed missionéessential applications for the military as well as securityéhardened hardware for private industry.
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Technical ManagerWest La Computer Services 2005 - 2008Instinctively employed personnel and asset management techniques that streamlined day-to-day operations, resulting in positive gains in revenue and productivity. Implemented sustained ability to troubleshoot hardware and software.
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Help Desk/Call Center AdministratorTelscape Communications 2000 - 2001Managed employee technical and communications assets at three sites. Developed technical training material for employees and customers. Provided tier two Internet technical support for tickets requiring escalation.
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Technology CoordinatorLos Angeles Unified School District 1998 - 2000Creatively deployed over one hundred new computer systems to a high school campus. Recognized by school faculty and staff for superior abilities to identify faults and provide viable solutions.
Frequently Asked Questions about Carlos Castillo
What company does Carlos Castillo work for?
Carlos Castillo works for Apple
What is Carlos Castillo's role at the current company?
Carlos Castillo's current role is Media Systems Engineer.
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