Charles Hughes Email & Phone Number

Rancho Santa Margarita, Ca, Us

Charles Hughes is the National Sales Director with LSPN. He's worked in the finance and credit world for the past 30 years. Because of his feelings about the importance of estate planning and ensuring families are prepared and their finances are properly protected, he transitioned to LSPN. Charles is a family man with two grown children and, for the past 25+ years has been lived in Southern California with his wife of almost 35 years.

Santa Ana, California, Us

Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.Working concurrently with Optima's partner company, Debtmerica Relief.

Santa Ana, Ca, Us

Product Training – Business Development and Training ManagerMy primary role within this position has been to coordinate with business partners across the US, working with sales representatives to offer product training presentations for groups as large as 2000 people. This requires me to develop and maintain a large library of training literature and multimedia for both internal and external training programs. I am also the key contact for a financial consulting firm that provides exclusive referrals and have developed numerous other relationships with referring business partners.Senior Debt Consultant – Internal Technology ConsultantOver my long-term employment with this company, I have also served as a senior debt consultant, offering assistance to clients and proposing solutions based on their profile. While working with both phone-based and online clients, I maintained an average debt enrollment rate of $750,000 per month. I also facilitated the implementation of our electronic contract signature process and developed and implemented multiple process automation including:• Mass mailing to clients at different stages in sales process to increase close ratios• Merge documents to facilitate the deployment process of e-signature contracts• Personalized web-based client application to allow clients to rapidly submit statements and/or credit reports• En masse time zone assignments in client database to allow for higher call connect ratios with clients • Quick-access email templates catering to all phases of client interaction • Resource document containing rebuttals

Santa Ana, California, Us

Actively seeks out and develops to affiliate partnerships in the lending and financing industry. Manages existing affiliates and helps to grow relationships in order to maximize all partner offerings.

As the sales manager for this organization, I was responsible for originating loans to accommodate the refinance or purchase of residential or commercial property. I managed a team of ten loan officers and conducted sales trainings meetings which I personally developed. My primary concern was always with the overall success of our organization and optimizing our team to perform at the highest level possible. These functions included:• One-on-one meetings with loan officers to discuss pipelines, opportunities, and areas needing improvement• Meeting with account executives of major investing lenders regarding varying programs• Research different venues for lead sources• Track return on investment for all leads purchased

Toyota City, Aichi Prefecture, Jp

I served as the primary trainer in basic to advanced techniques, utilizing approved reporting tools, and worked with key decision makers to analyze current and future reporting needs. I also developed and designed evaluations for all University of Toyota departments, analyzed survey results and generate reports determining levels of customer satisfaction and effectiveness of knowledge transfer in education courses, and made recommendations for course improvements based on that data analysis. Part of this process involved:• Gathering requirements on how data is used in order to develop appropriate and useful reports• Providing regular mid-survey status reports outlining response rates and climate• Coordinating standardization of reporting across all departments• Creating ad-hoc reports for top level management to use in key business decision making.(Received University of Toyota’s Kaizen award for maintaining a spirit of incremental continuous improvement of process in all aspects of job position)

Eagan, Mn, Us

Software Training Manager – Survey Consultant• Develop and present all training literature and support documentation relating to company flagship software, eListen• Responsible for training both clients and employees throughout the United States• Design and deploy surveys, collect responses, and generate high-level reports for customer satisfaction and training evaluation surveys within Scantron• Develop tutorials pertaining to features contained in new releases of software• Provide feedback to software developers with regard to feature enhancements and client requests for later releases• Travelled internationally to present product international distributors in Mexico, Germany, Spain, France, and Italy• Implemented and conducted all training for field sales automation software used by sales force of more than 100 people

As a life insurance agent I spent three years working with clients whose profiles varied from successful corporate executives well-versed in financial matters to younger couples starting families who were concerned with their future financial security. Based in San Francisco, client meetings were conducted both at work and in home settings. Responsibilities as an agent included:• Assisting families with preparing home and personal budgets and utilizing information to show benefits of life insurance.• Prepare and deliver presentations to large groups and company employees for group life and health plans

Business

Associate’S Degree, Communications