▪ Managed the timely shipment of orders from designated warehouses/plants in collaboration with warehouse and brokerage teams, ensuring adherence to customer requirements.▪ Conducted in-depth analysis of e-commerce sales data, producing comprehensive Excel reports for strategic decision-making.▪ Investigated and addressed operational issues, delivering solution reports to both managers and cross-functional teams.▪ Generated inventory reports in SAP for B2B customers to ensure optimal inventory levels.▪ Developed and utilized databases within the SAP system to systematically track, store, and analyze logistical data, showcasing proficiency in data management for a data analyst position.

▪ Assist Constructed an Excel visualization dashboard, employing pivot tables, pivot charts, and slicers to automate ink result generation for internal users.▪ Developed a SharePoint visual dashboard linked to over 20 web pages, enhancing efficiency for internal team workers in locating specific web pages.▪ Collaborated with cross-departmental data analysts to ensure data alignment with reporting and analysis requirements.▪ Generated comprehensive troubleshooting reports using PowerPoint, Excel, Word, and SharePoint visual dashboards for data analysts and software developers, actively contributing to process improvement initiatives.

▪ Executed thorough market research and competitive analyses, formulating data-driven marketing strategies.▪ Enhanced customer satisfaction by analyzing data within the CRM platform and identifying areas for improvement.▪ Demonstrated strong analytical skills with impressive sales performance, managing an 80% lease rate on international students. This showcases a capacity for data-driven decision-making and operational efficiency, aligning with the requirements of an analyst position.

▪ Employed RapidMiner to execute advanced classification, clustering, and sentiment analysis on the expansive Yelp database, involving filtration, mining, and processing of over 8 million reviews, 209,393 businesses, and 200,000 images.▪ Conducted a meticulous analysis, comparing Yelp data and positive/negative keywords to extract actionable insights from textual data. These insights aided businesses in monitoring brand and product sentiment within customer feedback and identifying potential market opportunities.

• Employed the transformation of expansive Solar Seal datasets into comprehensive Entity-Relationship Diagram (ERD) tables to map out the flow of information for processes and object relationships.• Implemented rigorous data normalization and mining techniques, leveraging advanced SQL functions for data grouping and analysis. These efforts significantly contributed to the streamlining and optimization of data management practices.• Delivered a comprehensive Data Analysis and Business Suggestion Report, forecasting a projected profit of $10 million with an anticipated annual growth rate of 15%.

• Led Training Programs: Developed and executed training programs for new hires, emphasizing professional and efficient customer service.• Enforced Procedures: Monitored adherence to operational procedures, disseminated instructions, and suggested process improvements.• Promoted Products and Services: Strategically promoted company offerings, enhancing client relationships and customer satisfaction.