Chukwudumebi Mordi Email and Phone Number

* Project Organization and Team Management: Build and lead project teams, assigning tasks and responsibilities to team members. Set clear expectations, provide guidance, and monitor team performance. Foster a collaborative and positive team environment.* Budgeting and Cost Management: Create and manage project budgets, tracking expenses and ensuring cost-effective resource allocation. Monitor project finances, identify variances, and take corrective actions as necessary.* Communication and Stakeholder Management: Establish effective communication channels with project stakeholders, including clients, team members, and management. Provide regular project updates, facilitate meetings, and address stakeholder concerns or issues.* Project Execution and Monitoring: Oversee project execution, ensuring adherence to project plans and timelines. Monitor project progress, track key milestones, and resolve any project-related issues or conflicts that may arise.* Change Management: Assess and manage changes to project scope, timelines, or resources. Evaluate change requests, determine their impact on project objectives, and communicate changes to relevant stakeholders.* Documentation and Reporting: Maintain comprehensive project documentation, including project plans, progress reports, and meeting minutes. Prepare regular project status reports and present project updates to stakeholders and management.* Project Closure and Evaluation: Conduct project evaluations to assess project success and identify areas for improvement. Ensure proper project closure, including documentation of lessons learned and completion of final deliverables.* Client Relationship Management: Develop and maintain strong relationships with clients. Understand client needs, address concerns, and manage client expectations throughout the project lifecycle.

• Build sustainable relationships and trust with customer accounts through open and interactive communication• Provide accurate, valid and complete information by using the right methods/tools• Meet personal/customer service team sales targets and call handling quotas• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies

* Sales Strategy and Planning: Helped implement sales strategies and plans to achieve sales targets and objectives.* Customer Relationship Management: Build and maintain strong relationships with existing and potential customers.* Understand customer requirements and provide effective solutions to meet their needs.* Respond to customer inquiries, resolve issues, and ensure customer satisfaction.* Business Development: Identify and pursue new business opportunities to expand the customer base.* Collaborate with marketing teams to develop promotional materials and campaigns to attract new customers.* Sales Forecasting and Reporting: Monitor sales performance and track progress against targets.* Provide insights and recommendations to management for sales improvement.* Sales Team Collaboration: Collaborate with cross-functional teams, including marketing, customer support, and operations, to ensure seamless customer experiences.* Sales Administration: Maintain accurate records of sales activities, customer interactions, and sales transactions in CRM systems. Monitor order fulfillment and coordinate with logistics and finance teams for timely delivery and payment.* Market Intelligence: Stay informed about market trends, competitor activities, and industry developments. Provide feedback to management on customer preferences, market demands, and competitive positioning to drive strategic decision-making.

- Reporting to senior management and performing secretarial and administrative duties.- Typing, formatting, and editing reports, documents, and presentations.- Entering data, maintaining databases, and keeping records.- Liaising with internal departments, answering calls.- Scheduling appointments, maintaining an events calendar, and sending reminders.- Copying, scanning documents, as well as taking notes.- Preparing facilities for scheduled events and arranging refreshments, if required.

• helping children who need extra support to complete tasks• helping teachers to plan learning activities and complete records• supporting teachers in managing class behaviour• supervising group activities• looking after children• clearing away materials and equipment after lessons• helping with outings and sports events. taking part in training. carrying out administrative tasks