● Worked collaboratively with cross-functional teams to ensure reliability, performance and efficiency of services and minimize downtime to meet customers’ expectation ensuring an uptime of 99.982%.● Partner with stakeholders across departments to identify challenges and goals, translating business requirements into actionable technical solutions using Jira.● Develop features using various stacks like Python(Django), Javascript , Nodejs, Typescript, and React(Nextjs) and implement application changes, automation tasks, and system enhancements independently, ensuring alignment with business needs.● Administer and manage assigned applications, ensuring optimal performance, reliability, and scalability while continuously assessing system health.● Participated in on-call rotations to provide critical incident support; performed root cause analysis and drafted post mortem report.● Provided technical support to customer team; ensured they followed best practices during migration, cloud environment setup and resource provisioning● Automated system admin task using Bash/Shell, Yq, Jq, Python, Puppet, OpenStack Heat Template, and Ansible. Performed system updates.● Setup managed database service for customers including MSSQL Server, PostgreSQL and MySQL● Ensured seamless deployment, integrations and service monitoring using Docker, Kubernetes, Gitlab, Git, Prometheus, Grafana, Nagios, Zabbix, RabbitMQ, Pub/Sub, Email notifications etc● Provide advanced-level support to users, diagnosing complex application-related issues and offering proactive solutions to prevent recurrence.● Drive process improvements by identifying optimization opportunities in existing workflows using Jira automation and scripting to enhance efficiency.● Develop and maintain comprehensive documentation and standard operating procedures for application management, promoting adherence to best practices.

• Performed asset discovery, assessment, and workload migration to Google Cloud Platform from on-prem VMware and other cloud sources.• Migrated Linux and Windows VMs to GKE cluster and stand-alone PostgreSQL database to Cloud SQL for PostgreSQL using Migrate for Containers and Database Migration Service.• Utilized security command center for identifying misconfigurations, vulnerabilities, and cyber risks, as well as monitoring regulatory compliance.• Automated infrastructure deployment with Deployment Manager, Terraform, Packer, Cloud Foundation Toolkit, CloudFormation, and Serverless Framework.• Configured instance groups, autoscaling, and load balancers, utilizing Cloud Armor for enhanced security ( Advanced load balancing and routing capabilities at the application layer, DDoS Protection, Web Application Firewall (WAF), Geographical Access Control, IP Blacklisting and Whitelisting, Rate Limiting, SSL/TLS Termination ).• Deployed adaptable and scalable ETL, ELT, batch, and streaming processing pipelines on GCP and AWS data engineering services.• Conducted performance testing and analysis to optimize resource usage and eliminate unnecessary costs on GKE clusters.• Streamlined Cloud Run deployments and integrated revision and traffic management into development workflow, as well as deployment to App Engine standard and flexible environments, Elastic Beanstalk, which increased developers capacity and reduced operational complexities.• Configured multi-cloud service mesh using Anthos which ensured the management and security of microservices-based applications running on different cloud platforms; achieved a higher degree of portability• Established CI/CD pipeline using GitOps, ArgoCD, Spinnaker, Helm, Kustomize, Artifact Registry, Git, Github Actions, Cloud Deploy, Cloud Build, CodePipeline, CodeBuild, ECR, Docker, GKE, EKS, Eksctl, Jenkins, Travis CI, Gitlab etc.

● Carried out geospatial data acquisition, management and analysis, and assisting with development of quality assurance and performing quality control to ensure a high degree of data consistency, integrity, compliance and accuracy● Performed engineering and route surveys

● Assisted in the management of Jira instances, implementing customizations and add-ons to streamline workflows and enhance project tracking.● Collaborated with cross-functional teams to contribute to project planning and execution, taking ownership of individual components.● Conducted root cause analysis and formulated Service Level Indicators (SLIs), Service Level Agreements (SLAs), and Service Level Objectives (SLOs) for various applications.● Supported team members by mentoring less experienced staff and sharing knowledge on best practices for application management.● Troubleshot customer issues, operating systems and software problems, achieving a 90% improvement in identification speed of root causes compared to the previous quarter. ● Applied advanced troubleshooting techniques and extensive application knowledge to resolve system user interface problems, resulting in a 95% reduction in reported interface issue● Bridged the gap between customers and internal teams, effectively communicating customer priorities and pain points. ● Offered recommendations based on various metrics, on how to improve the support process in its entirety● Delivered reliable, high-quality technical support to an average of 20 users daily, surpassing the 80% SLA by consistently achieving a 90% resolution rate. ● Maintained strict compliance with vital Key Performance Indicators (KPIs), including achieving a Customer Satisfaction Score (CSAT) of 90%, a First Contact Resolution rate of 85%, an Average Response Time of 15 minutes, and consistently meeting the Service Level Agreement (SLA) by 90%, ensuring a sustained level of high-quality service delivery.● Developed and deployed web service using Python/Django, Bootstrap/JavaScript, and then TypeScript/React/Next.js, implemented CI/CD with Git/GitLab, and managed project workflows using Asana, Excel, and communication platforms (WhatsApp, Skype, Slack).

● I actively participated in the surveying and setting out activities for the construction of the promenade oil and gas depot facility at Ijegun waterfronts, Lagos. My responsibilities included the transfer of horizontal and vertical controls, the precise setting out of pile locations, the preparation of plans illustrating drainage systems, water runoff directions, and elevation changes, and the updating of as-built survey drawings to reflect the completed construction.● Assisted in carrying out bathymetric survey of the immediate waterfront on completion of the project prior to commencement of operations; captured, preprocessed, and visualized large amount of daily river bathymetric data and other captured field data, using Echo Sounder, GNSS RTK Systems (Leica, Hi-Target), Excel, Google Earth Pro, Civil3d, Surfer, ArcGIS, Global Mappers, LiDAR, Total Stations (Sokkia, Leica), Automatic Level, Garmin Handheld GPS, for the Promenade Tank Farm project at Ijegun waterfronts, Lagos.● Performed continuous checks on levels, spot heights, topographical surveys, and the production of supporting drawings as may be required for decision making towards the project completion and accomplishment● Assisted in production of survey technical reports and integrity reports as may be required for the facility.● Conducted site survey and subdivision of property said to belong to Norsworthy Investment Limited, at Plot J41, within Banana Island Foreshore Estate, Lagos Island L.G.A, Lagos State (Total Area – 4665.042 SQ.M)

● Converted the hard copy layout plan of Yenagoa's Central Business District in Bayelsa State to a digital format using AutoCAD (2009) and ArcMap. ● Assisted senior surveyors in flight planning and establishing ground control points for drone mapping and orthophoto production for the Yenagoa Central Business District, Bayelsa State.● Prepared topographical map data for geodatabase integration in ArcMap, including database development, preprocessing, and data transformation.● Collected field geographical (spatial and attribute) datasets, performed geo-data engineering and visualization tasks, created maps from existing base maps and satellite imageries, overlaying of field data on created maps, and performing map data analysis. ● Performed site surveys for the proposed Sani Abacha Estate in Yenagoa, Bayelsa State, including control establishment, perimeter surveys, and detailed topographic surveys. Equipment used included Leica Differential GPS, Sokkia total stations, and Garmin handheld GPS● Conducted a boundary retracement survey of a low-cost housing estate in Agbura-Atissa, Yenagoa LGA, Bayelsa State, using a Kolida digital theodolite.● Performed boundary re-establishment survey and beacons numbering at Igere Estate, Ox-bow Lake, Yenagoa LGA, Bayelsa State. This involved the use of Leica Differential GPS, a Kolida digital theodolite, and Garmin handheld GPS.● Conducted a perimeter extension survey for the proposed Tourism Island project in Yenagoa, Bayelsa State, using Leica Differential GPS, Sokkia total stations, Kolida digital theodolite, and Garmin handheld GPS.

● Assisted in control establishment, transfer of controls (horizontal and vertical), geospatial data acquisition, preprocessing, and visualization using ArcGIS Desktop● Contributed to the construction and rehabilitation of System 4 channel by conducting surveying and setting out for a 500m section in Alaka Estate (chainage 0+250 - 0+750) and approximately 750m in Celle-Itire. Supported the project team in route analysis.● Utilized ArcGIS Desktop and Civil3D for data preprocessing, 2D/3D DEM creation, and visualization. Performed traverse, leveling, and earthwork/volume calculations.● As part of the System 4 channel drainage project (Eric Moore, Bode Thomas, Itolo, and Akinshemoyin to Babs Animashaun, Jimoh Odutola outfalls via Mile II/Orile Expressway to Lagos Lagoon), performed leveling and height transfer for the Abosede Kuboye Street drainage sub-system.● Performed perimeter surveys and established the alignment and setting out for the fence at the proposed Lagos Homes II development in Obele-Oniwala Estate, Surulere, Lagos.