Chukwuma Eze Email & Phone Number

With over five years in customer support and process compliance, I’m a Customer Care Executive focused on making every customer interaction seamless and satisfying. I currently work with Sunking (Greenlight Planet), where I handle customer approvals, compliance checks, and support through inbound calls and surveys. Previously, at iSON Xperience (Airtel Process), I mastered call management, customer needs assessment, and resolving inquiries efficiently.I bring skills in CRM, data entry, and administrative support, plus fluency in English, Hausa, and Igbo—helpful for connecting with diverse customers. I’m passionate about creating positive experiences, ensuring process accuracy, and always exceeding customer expectations.In addition to my customer service background, I am currently training as an IT support specialist and have earned two certificates in this field(Technical Support Fundamentals, and The Bits and Bytes of Computer Networking). I am also Virtual Assistance. My goal is to blend my customer service experience with my growing IT and Virtual Assistance expertise to deliver comprehensive support solutions.Key Skills: Customer Service | Customer Relationship Management | Process Compliance | Virtual Assistance | Microsoft Office | Google Workspace | Bilingual Communication

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  Ahmadu Bello University

  Metallurgical Engineering