Job Description:Identify, prioritize and implement solutions to improve organization's operationsal efficiency.Apply a high degree of creativity to achieve big solutions through cost-effective strategies.Ensure proper change management for maximum user adoption and successful rollouts.Set clear service level expectations.Ensure compliance at all levels of operations.Maintains relationships with IT officers and focal points, vendors, contractors, and other key stakeholders.Spearheads initiatives involving new and innovative technological solutions to grow capacity throughout the organization, working with internal and external partners.Provides training resources to assist staff in learning about new and current systems and solutions,