Sr. Manager, Product Management--Tech, Alexa Cx Analytics
CurrentManage a team of 10+ including Data Science, BI Engineering, Product Management, and Business Analysis, that obsess over Alexa customer engagement. We define, report, and forecast the business's key success metrics and the inputs that drive them. We generate insights about engagement that Alexa product managers use to innovate on new and improved customer experiences.As Sr. Manager, my role is to hire and develop a team of amazing Amazonians, lay out a multi-year vision and strategy for our portfolio of data products, and build mechanisms for our team to stay close to customers, innovate without blockers, collaborate with partner teams, and deliver high quality solutions.Before Alexa, I as a Sr. Manager in Finance and Product Management at AWS Infrastructure