• Communication & Analysis: Directly engaged with users to gather and clarify requirements or issues, utilizing strong communication skills to ensure full understanding. Applied analytical skills to troubleshoot and diagnose problems, determining when to escalate to development for resolution. • Issue Resolution & Debugging: Investigated reported issues, identifying root causes through debugging and providing timely solutions. Ensured that issues were resolved either through interface adjustments or back-end fixes. • Customization & Feature Development: Collaborated with clients and internal teams to customize software features and implement new functionality based on user requirements. Delivered solutions that enhanced system performance and user experience. • Cross-Functional Collaboration: Worked closely with both users and developers to ensure clear communication and smooth execution of support tasks and software updates, maintaining high standards of customer satisfaction and product quality.

- As a CDP lead a line cook to run sandwich station. - do preparation for own station and help other station - arranging stock and maintain cleanliness

- assist Executive Chef and Chef De Cuisine to run operation - take care own station and mise en place.- lead Chef de Partie to run the operation- help out for special event like Sit-down Lunch or Dinner, special day menu (Valentine's Day Menu) and food carnival

- Mainly In-charge of Switch by Timbre X Kitchen (200 seating).- Responsible of leading and coaching kitchen team of 1 to 5 including Junior Sous Chef, Chef de Partie, Leading Cook, commis cook and part time chef. - Standby mise en place for operation and oversee three stations (pizza and salad station, fryer station and hot side station).- Plan weekly work schedule for kitchen manpower.- Assist and organize private event with head chef.- Assist head chef to run new menu that launch at Switch by Timbre X.- Manage stock ordering, receiving, inventory and par level to minimize wastage and keep Food Cost under control.- Monthly stock take with PME Hub Pte Ltd for audit purpose.- Collaborate with floor staff to handle customer complaint.- Monitors and maintains food quality, cleanliness and general upkeep of kitchen.- Introduce a new Western Chinese Fusion dish (Gong Bao Chicken Spaghetti).

- set up tables for breakfast, lunch and dinner.- set up table for wedding dinner of different races.- send room services to guest rooms.- handle complaints from the customers and reflect to supervisor