Software Quality Assurance Engineer
Current▪ Created and implemented tailored applications for Quality Assurance and support teams, resulting in significant reductions in testing duration and enhanced accuracy.▪ Developed and maintained test plans for complex desktop and web application components for adherence to the function and design requirements.▪ Collaborated with software development, sales, and support teams to integrate Jira with other tools such as Confluence and Bitbucket, streamlining project communication and documentation.▪ Compiled and wrote comprehensive documentation detailing program development processes, subsequent revisions, and procedural guides to ensure effective knowledge transfer and support continuity of operations.