Chun-Chi Su Email & Phone Number

Shenzhen, Guangdong, China

深圳，廣東，中國

I helped the company in various regards, including setting up a company-wise team collaboration software and resource sharing platform. I also advised company into switching to a more agile-friendly working methodology, to boost issue turnaround time.

North America

From zero to one.

Beijing China

Supported the company in advancing to agile software development. Helped the development team to adapt continuous integration. Shifted all company resources to the cloud. Designed testing strategy and introduced automation into quality assurance. Devised the first product requirement documentation for the company's first mobile application - Change.

波士頓，美國

Maintained more than 30 Windows machines, 30 Linux machines and 10 Macintosh machines at a time. Helped users to troubleshoot problems with basic computer usage. Managed and activated college student’s access to the computer science lab.

Greater Boston Area

Software quality assurance in the mediaplayer team. Jobs performed: Automation tests making, smoke testing, regression testing. HTML/CSS/JavaScript testing on various browsers (IE/FireFox/Chrome/Safari) and on various platforms (Windows, Mac, Linux, iOS, Andriod). Jobs goal: Ensure the quality of our media player meets the design requirements. Ensure usability, accessibility, satisfied user experience, smooth user graphical interface and overall performance of the media player. Ensure cross platform playability and support of all browsers on all major operating systems, including mobile devices. Making automated tests that perform the above testings to increase the team's productivity and efficiency.Programs used:● Eclipse (with Maven and ESelenium)● Fisheye● Jira● Confluence● GitHub● Crucible● MPX (Video Ingestion)

內湖，台北，台灣

Prepared new computers according to company’s policy, including setting up colleague’s user account and mail settings (Windows AD), installing anti-virus that suits company demands, and setting up access (VPN client) for colleagues who are not in the office.Accomplishments● Norton Ghost images creation and recovery.● Set up multiple Windows XP and 7 machines according to company’s and colleague’s desire.● Written script to help users to automatically isolate their important personal documents after fresh OS installation so they wouldn’t lose it. ● Helped colleagues to troubleshoot many software compatibility issues among XP and 7.● Dell/HP Windows Server 2008 R2 servers setup and maintenance.

台北，台灣

Experienced basic problem solving such as BSOD analysis and hardware compatibility troubleshooting. Able to install operating system and other programs according to customers’ needs. Ability to build up desktop from ground up and upgrade specs.Accomplishments● Fixed at least 10 computers a day.● Addressed and troubleshot issues within a short time.● Sold branded laptops including Asus, Acer, Sony, Toshiba, and HP.