GPS tracking management system & Vehicle CCTV system , Smart City AI and IoT solutions

DRE #02219767

- Manage work schedule and meetings with staff including studio manager, vendors, editors and photographers .- Manage our digital marketing console and run advertising on Instagram, Facebook and Google.- Plan and facilitate traditional and digital marketing plans with studio manager to generate new leads. - Conduct performance evaluation meetings with studio manager.- Budget all monthly/ quarterly and annual operations/ marketing expense at the retail location.- Monitor google analytics and marketing campaign performance / statistics - Manage our CRM system, update client list and create sales report. - Conduct in person / phone consultation and sales appointments.- Organize and coach photography classes in small groups and one-on-one format.- Ensure customer satisfaction and encourage customers to write feedback and reviews- Design pricing and packages details with studio manager. - Generate customer quotes with our CRM software .- Manage photo editing schedule and monitor quality with our editors who work remotely. - Create and maintain company website, wordpress blog and social medial accounts.- Create plans for studio manager to reach out to new and existing business partners/ vendors for new opportunities. - Manage work schedule of contract photographers.

- Design and develop online HR department performance evaluation system using ASP and SQL Server- Built test cases for User Acceptance Test staff.- Implement Software Development Life Cycle (SDLC) to application software we built for internal department. From identifying business problem, creating functional specification, user cases, system implementation, all the way to user testing, system launch and create user manuals.- Project manage / implement / support and trouble shoot new software for accountant department. - Create user manual and prepare documentation to record system defects and resolve issues- Work closely with EMC vendors for system and server implementation and migration. - Bridge between technical team, business units and department users during system development and user training. - Conduct software training to different departments and users after system roll out. - Install and maintain SQL Database Servers. - Create Crystal Reports for accounting department using SQL and stored procedure. - Troubleshoot and provide resolutions on all unresolved windows hardware and software issues escalated by tier-one technicians. Key person to support all company executes on their computer issues . - Maintain company MS exchange server and Active Directory for internal staff. - Maintain company file server to guarantee uptime. - Project manage and implement MS exchange email archived solutions and design test cases for UAT staff. - Design and project manage VOIP phone system implementation and roll out. - Design test cases for organization-wide VOIP system phone tree. - Troubleshoot and maintain company network infrastructure stability to provide 99.9% up time. - Design and implement all company server’s backup strategies. - Project manage server migrations and service virtualization projects.

- Troubleshoot all internal frequent flyer software applications.- Design test cases for UAT staff before new application rollout.- Design and maintain SQL server and write SQL stored procedure.- Manage Frequent-flyer membership system (Asia miles & Marco Polo Club) of Cathy Pacific Airline.- Develop CRM application software for internal staff using Visual Basic & ASP.- Develop CRM Application for frequent flyer members.- Provide technical assistance to membership records between company and Cathy Pacific Airline.