C.K Chen Email & Phone Number

Taichung City, Taiwan

• Manage for the O&M IT/OT, SCADA and offshore applications
• Coordinate with international and local vendors when implementing systems
• Lead onshore and offshore IT projects

Taichung City, Taiwan

• Managed the NFT(Non-Fungible Token) project on Tron blockchain and ensure that it was delivered on-time, within scope and budget
• Worked across all different departments and communicated with project stakeholders, to improve product features and supportability offering by identifying problems and driving implementation of fixes or features
• Required UI/UX, frontend, backend and blockchain knowledge in the project building
• Produced the company products’ articles

Taichung City, Taiwan

• Offer IT support to 100+ internal users.
• Manage Microsoft office 365, Sharepoint, Azure active directory
• Provide Google workspace administration
• Cooperate with development team by deploying AWS resources and environment
• Migrate clients’ data to company HR applicant tracking system and maintain it
• Handle network device such as UPS, firewall, router, switch, server configuration and troubleshooting

Taoyuan International Airport

• Worked as part of a team and operating in a fast-paced, changing and challenging 24/7 environment
• Provided service operations support to 200+ internal and external customers in accordance with the terms of the customer contract and Service Level Agreements(SLAs)
• Used the appropriate tools to perform the installation, intervention and repairs in accordance with service operations and delivery guidelines and instructions where provided
• Proactively detected problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Supported teams from other international airports to resolve any IT issues
• Communicated highly technical information to both technical and non-technical personnel

Bangkok City, Thailand

• Managed the Thai oil company project in every step of the product development process from ideation through development and improvement for features reaching
• Designed website and mobile application from sketches, wireframes, mockups to prototypes based on customer needs
• Translated design into responsive and interactive features, using HTML, CSS and JavaScript

Surabaya Area, East Java, Indonesia

Participant in the group of sustainable development in developing countries in CommTECH(Community and Technological Camp) camp which is for university students, academics and professionals from all over the world to learn about community and global issues through a variety of activities

Bangkok City, Thailand

Global Project Based Learning(GPBL) is for students from Japan and oversea partner university to solve the local community problems by doing project through systems thinking and systems management skills