Chung T. Email & Phone Number

Gardena, California, United States

Formal liaison to surrounding Area G cities and jurisdictions, hospitals, and schools in assessing, developing, and coordinating emergency operations. Coordinate disaster preparedness with City departments, community and civic organizations, special districts, and other federal, state, and local governmental agencies. Define and uphold messaging among the public for COVID-19 updates. Manage and update the City’s COVID-19 office resources website. Manage inventory control for PPE across the City.Additional Contributions & Achievements− Ensure awareness of LA County Health Orders and applications to City and staff members.− Maintain COVID-19 / Monkeypox dashboard for City Manager report to council meeting.− Coordinate and establish COVID-19 testing sites with COVID Clinic for the City and surrounding communities.− Established training tracker via FEMA One Responder for city employees to register as emergency resources.− Developed Incident Action Plan for Jazz Festival, with over 10,000 attendees.− Developed preparedness website to participate to raise awareness and engage community of Gardena.− Participated in the City’s Local Hazards Mitigation Plan Steering Committee.

Orange County, California Area

Active Chainsaw Instructor 2; assist regional planning teams as an advisor and SME for Chainsaw Operations and response work. Assist mission planning teams with recon reports and assessments prior to commitments as needed.Additional Contributions & AchievementsCreated a geodatabase using ESRI ArcCatalog and Maps to build situational awareness of aid stations in area of operations in response to Cyclone Idai in Mozambique.- Created a geodatabase using ESRI ArcCatalog and Maps to generate Social Vulnerability Index analysis for the American Red Cross in response to Hurricane Harvey; aided in Texas’ Mass Care deployment strategy for Harris County.- Logistics Section Chief in response to San Jose Floods, 2017; established lodging, food, and equipment plan with initial recon team, and established baseline inventory to support three strike teams across 35+ completed work orders.- Deputy Incident Commander in response to Sand Fire in Santa Clarita, 2016; managed a command staff and 38 volunteers, and directly assisted impacted residents resulting in thousands of savings to their benefit.

El Segundo, California, United States

Selected for and activated to provide incident management assistance, guidance, and advisement to complement and support existing Incident Command System organizations that exceed local capabilities. Served on a Type-3 AHIMT, a multi-agency/multi-jurisdictional team supporting extended, complex incidents, as was the case amidst the COVID-19 pandemic. Upheld and defined situational awareness with State and County agencies by attending briefings, and coordinating through incident liaison to collect, process, and organize incident information. Prepared projections of incident growth, maps, and intelligence information. Prepared, presented, and briefed key incident information to affected stakeholders.Additional Contributions & Achievements− Assisted in the collection, evaluation, dissemination, and application of COVID-19 information and status of resources.− Prepared informative situation summaries for daily brief to LA County Operational Area Response & Recovery System.− Prepared graphical and numerical projections to track COVID-19 national, state, and local data.− Developed a city geodatabase to create staging and division maps for civil disturbance.− Selected as committee member as an IT Specialist advisory role; reviewed EOC software for LA County led by El Segundo.− Reviewed and worked with vendors to provide input on ICS forms creation / development for EOC software rollout.− Honored with Certificate of Recognition from City of El Segundo for services on the City’s All-Hazards Incident Management Team for COVID-19, awarded April 2022.− Awarded Certificate of Recognition from California Emergency Services Association to City of El Segundo for developing into an All-Hazards Incident Management Team, May 2022.

Led mission control computer updates, repairs, documentation, and testing as the IT Support Lead. Built, deployed, and troubleshot Windows PC based systems. Performed systems analysis and coordinated integration with vendor systems and SpaceX infrastructure/security. Adhered to ITAR (International Traffic in Arms Regulations) within IT Services and projects capacity, and effectively teamed with various department heads resulting in a trusted, proven, and dependable reputation.Conducted imaging station setup, from one computer software install, to 12+ simultaneous installs. Performed onboarding and offboarding for new accounts and provided for afterhours and weekend support during active SpaceX launches and missions.Additional Contributions & Achievements− Directed Precision Inspection; provided PCDMIS software support that negated the need for a $25,000 software upgrade.− Increased productivity of the inspection team by approximately 25%.− Teamed with facilities department as IT Lead to integrate client software on a custom VLAN to monitor productionsubstations on factory floor; enabled live load monitoring to respond to brownout blackout, resulting in realizable savings infor production and manufacturing uptime.− IT services lead on Mission Control room consoles for testing, systems imaging, and hardware updates for all workstations.Coordinated with various departments to ensure accurate and reliable systems performance during maintenance cycles.− Key contributor to IT Lab and server room contingency plans for cooling failure.− Actively participated in datacenter network rollover and emergency operations.− Identified and addressed critical mission control system issues and escalated as needed for resolution and fix.− Overcame dynamic and challenging environments with snap resolution.

I work with imaging, configuring, troubleshooting, and repairing company desktops and laptops in a Microsoft environment. I also assist with the organizing, and maintaining the IT lab and its inventory.In addition, I assist the team with other IT tasks as necessary.