Ling Scalese

Ling Scalese Email and Phone Number

Sr. Account and Program, Customer Experience and Operation @ Thermo Fisher Scientific
American Fork, UT, US
Ling Scalese's Location
American Fork, Utah, United States, United States
Ling Scalese's Contact Details

Ling Scalese personal email

n/a
About Ling Scalese

Five years experience in business development and training in a global setting. Customer oriented problem solver with an ability to adapt to new situations. Experienced in Microsoft, CRM, BI and Tableau reporting system.

Ling Scalese's Current Company Details
Thermo Fisher Scientific

Thermo Fisher Scientific

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Sr. Account and Program, Customer Experience and Operation
American Fork, UT, US
Website:
thermofisher.com
Employees:
99360
Ling Scalese Work Experience Details
  • Thermo Fisher Scientific
    Sr. Account And Program, Customer Experience And Operation
    Thermo Fisher Scientific
    American Fork, Ut, Us
  • Thermo Fisher Scientific
    Sr. Program Manager, Customer Experience
    Thermo Fisher Scientific Sep 2024 - Present
    Utah, United States
    Asset Management Services
  • Thermo Fisher Scientific
    General Management Graduate Leadership Levelopment Program
    Thermo Fisher Scientific Jul 2022 - Sep 2024
    ● Created a chemical business case for a potential 500 mm revenue gain and 60 mm cost savings over 5 years● Developed a strategy for cell culture pipeline success, including market benchmarks, market & customer analysis● Built a market exit strategy with a 3-year implementation roadmap● Uncovered short term and long-term wining opportunities through customer phenotyping and market analysis● Proposed a go to market strategy for direct-to-consumer Microarray business through market analysis & VOC● Implemented an automation program for the Genetic Science Division and managed over 60 projects in the pipeline
  • Brigham Young University
    Mba
    Brigham Young University Sep 2020 - Apr 2022
    Provo, Utah, United States
    GPA:3.67/4.00
  • Bayer
    Procurement Master Intern
    Bayer May 2021 - Aug 2021
    Whippany, New Jersey, United States
    ● Increased purchasing efficiencies for stakeholders through analyzing and classifying more than 240 suppliers● Outlined a payment term guidance to support category managers negotiating better terms on a global level● Enhanced management transparency by implementing a simplified tracker and creating a interactive dashboard
  • Kelly Health Consulting, Llc
    Leadership And Strategy Consultant
    Kelly Health Consulting, Llc 2019 - 2020
    Lehi, Utah, United States
    ● Raise $200,000 in monthly sales revenue through bringing new strategy on leadership development● Developed 120% new global customer by implementing new marketing strategies and providing system trainings● Drove 60% increase in company net income by giving a 3-year trajectory and a year task for the CEO● Enhanced 50% in work efficiency by designing a new workforce schedule for CEO
  • Doterra International Llc
    Asia Pacific Account Manager Supervisor
    Doterra International Llc Aug 2018 - Sep 2019
    Pleasant Grove
    ● Saved $1M through problem solving and coordination between international and corporate offices● Trained 30+ account managers by developing and executing a systematic training program● Improved 80% intl. staff efficiency at convention by creating a group channel and leading to solve onsite issues● Led 1,000+ people event by successfully organizing a company event for international customers
  • Doterra International Llc
    Account Manager Team Lead
    Doterra International Llc Nov 2016 - Jul 2018
    Pleasant Grove, Ut
    ● Increased 100% distributor efficiency through performance metrics analysis using visualization tools● Improved Over $100M sales through assisting in leadership training and organizational strategy for distributors● Achieved 100% employee retention by building relationships with colleagues through one-on-one meetings● Grew 90% enrollment by initiating guidance for participants of a yearly promotion project
  • Doterra International Llc
    Chinese Account Manager
    Doterra International Llc Apr 2015 - Oct 2016
    Pleasant Grove, Ut
    ● Gained 300% in communication efficiency with distributor after suggesting the change of communication tool● Strengthened team efficiency 50% by designing an automated tracking system for distributor’s KPI’s ● Retained 50% distributors via communication with clients and payout issues resolution● Bestowed Employee MVP for 6 time by achieving required goals in team incentive program
  • Doterra International Llc
    Senior Customer Service Representative
    Doterra International Llc Sep 2014 - Apr 2015
    Pleasant Grove, Ut
    ● Brought $500-1000/month extra sales by promoting products on sale and had been conferred as top 5 up sale● Leadership Academy award after graduating from leadership development training program ● Nominated MVP Customer Service Award by customer service team lead
  • Meadows Montessori
    Preschool Teacher
    Meadows Montessori Aug 2013 - Jun 2014
    Frederick, Maryland
    • Assisted the lead teacher by giving lessons to children from age 2.5 to 6 years old• Maintained the classroom environment and supervised children’s work progress• Led aftercare classroom
  • Brigham Young University Hawaii
    Museum Assistant
    Brigham Young University Hawaii Sep 2008 - Dec 2011
    Brigham Young University- Hawaii
    .Part-time work 19hrs/week.Organize animal species.museum tours.sea shell classification
  • Brigham Young University Hawaii
    Librarian
    Brigham Young University Hawaii Apr 2008 - Sep 2008
    Laie, Hi
    • Assisted students to check in and out books and get materials for research and classes• Organized books and library collections• General Office work
  • Shanghai Changfeng Ocean World
    Aquarium Lab Assistant
    Shanghai Changfeng Ocean World Jun 2010 - Aug 2010
    Shanghai City, China
    .Internship in Shanghai Changfeng Ocean World.Daily water quality test.Gaining scuba diving experience.feeding marine life.learning to train river otter

Ling Scalese Skills

Customer Service Microsoft Word Microsoft Excel Scuba Diving Leadership Development Team Building Public Speaking Microsoft Office Quick Grasping Biology History Research Leadership Chinese Piano Creativity Silk Yoga Prblem Sovling Mathematics Strategic Planning

Ling Scalese Education Details

Frequently Asked Questions about Ling Scalese

What company does Ling Scalese work for?

Ling Scalese works for Thermo Fisher Scientific

What is Ling Scalese's role at the current company?

Ling Scalese's current role is Sr. Account and Program, Customer Experience and Operation.

What is Ling Scalese's email address?

Ling Scalese's email address is cs****@****rra.com

What schools did Ling Scalese attend?

Ling Scalese attended Brigham Young University, Brigham Young University - Hawaii.

What are some of Ling Scalese's interests?

Ling Scalese has interest in Marine Research, Business Management, Animal Health Care, Yoga, Silk Yoga, Animal Care, Scuba Diving, Supply Chain, Animal Training.

What skills is Ling Scalese known for?

Ling Scalese has skills like Customer Service, Microsoft Word, Microsoft Excel, Scuba Diving, Leadership Development, Team Building, Public Speaking, Microsoft Office, Quick Grasping, Biology, History, Research.

Who are Ling Scalese's colleagues?

Ling Scalese's colleagues are Amjid Nawazish, Zsuzsanna Dukai, Johnathan (Jl) Delaney, Matthias Jährling, Cecilia Castillo, Hema Kothari, Melani Ellis.

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