Lead a team of partner SE to support the growth of APJ. India is my newly added territory to manage

Focused on Asia partner ecosystem

Empowering partners across Asia Pacific

- Developed business in Greater China Region- Provided technical support across Asia Pacific

- Worked closely with sales and partners to develop new sales opportunities- Maintained high customer satisfaction on renewal business and professional services- Enabled partners across Asia Pacific region- Developed GTM plan with each conutries

- Engaged sales and customer on the early selling stage to promote One Identity IAM solution with professional services- Worked closely with delivery team and customer to ensure project success- Leveraged support and development to resolve customer issues and ensure customer highest satisfaction- Developed and enabled local partners to support growing business for the regional

- Responsibled for engagement profitability and customer satisfaction by structuring and managing projects scoping and engagement through successful completion- Optimized Professional Services processes, and provide strategies to build a scalable Professional Service organization- Promoted Dell Identity and Access Management solution by focusing customer business requirements, and using consultative solution selling approach- Developed communication channel between sales, presales… Show more - Responsibled for engagement profitability and customer satisfaction by structuring and managing projects scoping and engagement through successful completion- Optimized Professional Services processes, and provide strategies to build a scalable Professional Service organization- Promoted Dell Identity and Access Management solution by focusing customer business requirements, and using consultative solution selling approach- Developed communication channel between sales, presales, and services team to ensure support throughout the selling cycle Show less

- Established and maintained relationship with Key Line-of-Business and Information Technology Executives in a competitively installed business territory of healthcare- Used consultative solution selling approach to determine customer needs and recommend healthcare solutions- Collaborated with Center of Excellence, Product Management and Global Support to develop local product support and escalation strategies- Presented complex technical solutions, help facilitate and execute… Show more - Established and maintained relationship with Key Line-of-Business and Information Technology Executives in a competitively installed business territory of healthcare- Used consultative solution selling approach to determine customer needs and recommend healthcare solutions- Collaborated with Center of Excellence, Product Management and Global Support to develop local product support and escalation strategies- Presented complex technical solutions, help facilitate and execute strategy projects, and present resultsMajor Accomplishments:- Regained customer confidence by eliminating outstanding product issues, providing regular monthly meeting and product training to end users- Developed and executed named account plan to strengthen sales pipeline and continuously maintenance renewal- Collaborated with Taiwan Application team and mainland China Research and Development team to develop and customize solutions that meet customer needs Show less

- Sold system management solutions to Senior Level Executive in Fortune 500 and local SME throughout Hong Kong, Macau, Taiwan and mainland China- Engaged in consultative solution selling to understand business initiatives and assist in developing create solutions to solve their business problem- Recruited new business partners and worked with them to grow their businesses and archive Quest sales targets- Developed business plans, participated in trade shows and educated partners… Show more - Sold system management solutions to Senior Level Executive in Fortune 500 and local SME throughout Hong Kong, Macau, Taiwan and mainland China- Engaged in consultative solution selling to understand business initiatives and assist in developing create solutions to solve their business problem- Recruited new business partners and worked with them to grow their businesses and archive Quest sales targets- Developed business plans, participated in trade shows and educated partners about Quest program, products and solution selling strategiesMajor Accomplishments:- Closed the first 3-year Enterprise Level Agreement on licenses and services, and closed the single biggest Identity and Access Management deal in mainland China- Doubled the sales revenue with limited technical resource Show less

- Conducted full sales cycle, new business development and account management responsibilities with new and existing customers- Trained new hires and mentored several members of the team- Sold software and service solutionsMajor Accomplishments:- Closed the first over USD 150k Identity and Access Management deal in Hong Kong- Assisted Quest Software Singapore and India offices on closing their major Windows Management deals

- Assisted customers on deploying and configuring Quest Windows Management products to secure, monitor and audit Windows Active Directory environment- Provided best practices and expertise on how to customize solutions to solve each customer unique Windows Infrastructure and Identity challenges- Travelled extensively throughout North AmericaMajor Accomplishment:- Recognized as one of the Consultant of the Year and Consultant of the Quarter after upselling products to existing… Show more - Assisted customers on deploying and configuring Quest Windows Management products to secure, monitor and audit Windows Active Directory environment- Provided best practices and expertise on how to customize solutions to solve each customer unique Windows Infrastructure and Identity challenges- Travelled extensively throughout North AmericaMajor Accomplishment:- Recognized as one of the Consultant of the Year and Consultant of the Quarter after upselling products to existing customers during services engagement Show less

- Architected and integrated custom solutions with Quest Windows Management products to ensure project completion and successMajor Accomplishment:- Developed customized automation solution that helped sales to close the first over USD 1 million Quest Windows Migration deal

- Responsible to develop a web-based document evaluation system for a government agent. System is used by users located across Canada for publishing, commenting and approving documents.

- Responsible to manage a Windows NT 4.0 network, and Lotus Domino Messaging system- Managed two co-op students for developing workflow application using Lotus Domino

- Responsible to keep track a Windows-based application project, and worked as a medium between management and development team