Amier Saefuddin Email & Phone Number

Jakarta, Indonesia

Jakarta, Jakarta, Indonesia

Jakarta, Jakarta, Indonesia

Jakarta, Jakarta, Indonesia

- Automation Platform Solution (Architectural Design)- Developing Monitoring system using Prometheus & Grafana, and Analytic system using EFK Stack.- Developing CI/CD Pipeline for multiple application using Jenkinsfile (groovy)- Integrating multiple CI/CD Toolchain such as Jenkins, Sonarqube, Gitlab, and Container Registry- Build container Infrastructure using Docker, DC/OS, Kubernetes, ICP- Troubleshooting Automation Issues

Greater Jakarta Area, Indonesia

- Conducting analysis of website and application requirements- writing back-end code and building efficient PHP Module for various VAS Applications- developing portal, CMS, and API with an optimized database- Integrating multiple 3rd party API, eg. payments, SMS, and push notification- Integrating data storage solution- Troubleshooting application, code issues and performance enhancement

Greater Jakarta Area, Indonesia

• Work with systems users to identify problems with focus on performance tuning and patches• Support project teams in defining and reviewing product and software requirements and upgrades.• Developed complex applications and updates on selfcare application, including analyzing business requirements, developing technical specifications, planning, coding, testing implementation, and QA.• Supervised code reviews and ensured all solutions met architectural specifications.

Greater Jakarta Area, Indonesia

• Responsible for the availability of managed services expectation in terms of staffing schedule, resources, knowledge and skills to meet the 24x7 requirements- • Responsible for the achievement and KPI on response and resolution times to meet the SLA requirement- • Provide a good assistance and support on doing major system administrator tasks at the provision of service and system phase- • Responsible for the communication and coordination with development section to provide the… Show more • Responsible for the availability of managed services expectation in terms of staffing schedule, resources, knowledge and skills to meet the 24x7 requirements- • Responsible for the achievement and KPI on response and resolution times to meet the SLA requirement- • Provide a good assistance and support on doing major system administrator tasks at the provision of service and system phase- • Responsible for the communication and coordination with development section to provide the availability of documentation prior to service transition from development to operation phase- Operational & Maintenance Guide, Backup & Restoration Procedure and Troubleshooting guide is required at minimum level- • Responsible for the communication with clients for any activity that may relate to operation and managed services activity• Responsible for the smooth operation and quality of trouble ticket and complaints handling to meet client’s satisfaction as defined in SLA- • Conduct initiatives meeting as per client’s needs to discuss any issues and/or managed services activities- Show less

Greater Jakarta Area, Indonesia

- Responsible for the availability of managed services expectation in terms of staffing schedule, resources, knowledge and skills to meet the 24x7 requirements.- Provide a good assistance and support on doing major system administrator tasks at the provision of service and system phase.- Responsible for the communication with clients for any activity that may relate to operation and managed services activity- Provide Root Cause Analysis (RCA) at agreed timeline to any critical… Show more - Responsible for the availability of managed services expectation in terms of staffing schedule, resources, knowledge and skills to meet the 24x7 requirements.- Provide a good assistance and support on doing major system administrator tasks at the provision of service and system phase.- Responsible for the communication with clients for any activity that may relate to operation and managed services activity- Provide Root Cause Analysis (RCA) at agreed timeline to any critical issues being found on the system that needs further investigation and analysis- Responsible for the availability of managed services reports at the agreed timeline as defined in SLA. The managed services reports shall include but is not limited to performance reports, capacity reports, etc- Together with L3 development section, responsible for the making good quality of Manual Operating Procedure (MoP). Show less

Jakarta Area, Indonesia

• Ensure that every complaint are handled in accordance to trouble ticket being raised, that clients would have been informed with progress status on each tickets until closed.• Provide relevance and accurate system raw data to support the availability of client’s requirement reports but is not limited to performance report, capacity report, revenue report, transaction logs/report, etc. • Provide assistance and support to deployment activity in conjunction to system changes or… Show more • Ensure that every complaint are handled in accordance to trouble ticket being raised, that clients would have been informed with progress status on each tickets until closed.• Provide relevance and accurate system raw data to support the availability of client’s requirement reports but is not limited to performance report, capacity report, revenue report, transaction logs/report, etc. • Provide assistance and support to deployment activity in conjunction to system changes or changes-related to incidents. That deployment activity shall meet the quality of deployment procedure in terms of plan, post deployment review and rollback action.• Provide recommendation and positive inputs to product/service improvement by contributing technical opinions but is not limited to incident/problem management, capacity management, monitoring tools, security management, risk management, knowledge base system and service management. Show less

Jakarta Area, Indonesia

• Ensuring that the network infrastructure and all service is up and running. • Analyzing system logs and identifying potential issues with computer systems• Perform routine tasks under the direct supervision of a more experienced administrator.• Be the front-line interface for users; accepting problem reports and passing them to the appropriate system administrators.• Performs some security functions, especially monitoring the system

73net Hotspot, Internet cafe & Game Online. Yogyakarta* Planning and sharing internet network to several different network (hotspot,internetcafe, game online)* Bandwidth management (manage the amount of bandwidth by marking allconnection and packet traffic to ensure how much, when, and who can share theinternet connection).* Planning, installing, supporting, and maintaining server (samba, radius, NAT &firewall).* Shell Scripting and light programming… Show more 73net Hotspot, Internet cafe & Game Online. Yogyakarta* Planning and sharing internet network to several different network (hotspot,internetcafe, game online)* Bandwidth management (manage the amount of bandwidth by marking allconnection and packet traffic to ensure how much, when, and who can share theinternet connection).* Planning, installing, supporting, and maintaining server (samba, radius, NAT &firewall).* Shell Scripting and light programming (squid proxy server,radius billing system).* Problem solving (diagnose and fix all computer and network problem). Show less

Bachelor Degree, Computer Science; Informatics Engineering

Bachelor'S Degree, Computer/Information Technology Administration And Management

Electronic Communication

Education record

2 Kalimanah, Purbalingga

Education record