Chus Killalea Email & Phone Number

Lewisville, Texas

Irving, Texas

Plano, TX

• Managed Ginnie Mae II portfolio and 45+ Private Loan Securities (Actual/Actual & Scheduled/Scheduled) reporting to ensure accurate and timely reporting to investors
• Built process to report and remit funds for 103k loans to multiple servicers during an interim servicing period due to a portfolio sale
• Reconcile, report, and remit wires monthly to investor, master servicers, and GSEs within specified dates as defined in the Pooling and Servicing Agreements (PSA)
• Maintained accuracy in monthly custodial and P&I advance accounts reconciliations process

Plano, TX

• Processed all internal and external document execution requests, made determinations as to validity of requests, and executed as required; Processed original document and imaging requests for external requestors
• Received 2016 Financial Services Chairman and President’s Club for improving over 40 processes
• Revamped the imaging request process saving the company $50k per year
• Processed all document requests within 5 business days to reduce impact to customers
• Created collateral request tracking process using MSP tasks and log codes
• Designed Tableau reporting for all Records processes

Plano, TX

• Managed team of 5 associates to ensure accurate and timely processing of Records requests.
• Created excel workflow trackers to increase efficiency and quality in records requests
• Created collateral inventory tracker and updated MSP to reflect accurate vault locations
• Managed movement of all collateral files from ING Delaware Vault to Capital One’s Plano Vault
• Implemented Visual Management and daily huddles to identify and react to issues quickly
• Ensured internal and external customers avoided delays by prioritizing aging requests

Plano, TX

• Processed all internal and external document requests; Supported Reps & Warrants and Legal with SQL Queries, repurchase demands, and litigation research
• Partnered with Servicing Transfer team to ensure all collateral documents were accounted for and validated a successful transfer of images to our HLS imaging repository
• Created inventory tracker of all collateral files located at 5+ vaults for loans being sub-serviced
• Provided SQL query and research support to Sub-Servicing Management, Reps & Warrants, and Legal
• Reviewed and processed all internal and external document execution requests

Novato, CA

• Developed and implemented efficient and effective solutions for diverse and complex business problems to minimize risk and deliver quick results for customers
• Enforced quick suspense resolutions enabling Secondary Marketing to trade loans effectively
• Utilized SQL to document and track issues affecting loan salability
• Maintained working knowledge of Investor/Custodian collateral requirements to work efficiently and effectively

Novato, CA

• Tasked to reviewed and document the entire department’s policies and procedures
• Created procedures resulted in consistency, increased efficiency and reduced turnaround times
• Created checklist and training guide for the collateral review team to ensure quality results for all loan/document types
• Implemented check digit system in vault to reduce time spent shifting files