❏ Developing effective and efficient procurement planning, sourcing, and contract management including SIM and Recharge Card procurement, packaging, and logistics❏ Overseeing tracking deliverables of multiple projects to meet deadlines❏ Liaising with vendors and IT team to develop product development pipelines and providing solutions to achieve positive results❏ Ensuring growth and success of the team, improvements and streamlining processes to deliver efficient services❏ Developing the infrastructure and culture to inspire the team and Mentoring them for career development to bring out outstanding results❏ Leading the team to analyze reports to mitigate risks and frauds of credit card, sim boxing, and pre-activation❏ Monitoring ACMA legal compliance to ensure continuous improvements❏ Collaborating with sales and marketing team to set strategy, find out the market needs to achieve the targets❏ Build and manage end to end view of the strategic activities and capacity plan through to results across CVM❏ Researching customer feedback to set strategies, and improve customer experience and engagement to drive more sales❏ Leading the team in Fiji for outsourcing customer service vendors to meet the KPI by providing outstanding services❏ Managing vendors to get the best outcome by ensuring payments, salesforce CRM, billing, customer rewards, and loyalty offers* Achievements❏ Mobile app launch ❏ Shared distribution and Salesforce CRM automation❏ ERP migration Microsoft AX to Business Central❏ New BI, CVM, and Fraud tool implementation❏ Negotiation and Agreement with New leading payment gateway (Braintree/Paypal)❏ Introduce Omnichannel (fresh desk) for better and improved customer experience and service❏ Gift card “SIMPOSA” launch with Blackhawk and EPAY and enable full E2E solution delivery

❏ Maintained monthly and yearly functional accounting and prepared reports on a regular basis❏ Introduced effective process to improve team performance and reporting accuracy for the sales team❏ Successfully maintained 4 times yearly statutory accounts of the company❏ Maintained monthly reconciliation of budgets, forecasts, P&L/balance sheet, cash flow, and payroll including inter-company reconciliation❏ Improved corporate administrative structures, procedures, and reporting accuracy for supporting the sales team in Australia❏ Managed monthly financial reporting requirements for the business for both local and overseas concerns including banking matters❏ Reviewed local BAS and Tax statements

❏ Reviewed previous audit recommendations to resolve the issues for gaining company benefits❏ Oversaw and updated companies' policies, especially general stock policy for different categories to ensure that it’s adhered to both internally and globally❏ Monitored stock activation protocols and audits by country❏ Executed both planned audits and special requests from management and stakeholders❏ Conducted internal audits both locally and globally on a quarterly basis❏ Negotiated commercial contracts especially insurance for companies’ welfare

❏ Prepared financial statements and reports for the company management❏ Maintained and monitored the cash flow, forecasts, and projections of the company❏ Prepared and Analyzed the budgets to provide recommendations to the higher authority❏ Reviewed accounting procedures and analyzed financial performances of the business❏ Prepared Tax return forms and ensured compliance-related legislation, transparency, accuracy, and timely action

❏ Analyzed and Tracked pricing models to compare with competitors to set the best price for the products and services❏ Followed priced trends in the market using industry databases, catalogs, and other sources❏ Collaborated with product managers to develop and roll out price models and strategies❏ Assisted in preparing sales proposals❏ Prepared sales reports, forecasts, and budgets for the project managers❏ Reviewed price quotes and maintained the price list of the products

❏ Evaluated purchase strategies and recommended the best possible option to the senior management❏ Prepared cost-benefit analysis on alternative utility of air time suppliers❏ Monitored usage reports periodically to ensure that suppliers were paid on time and re-negotiated credit limits❏ Determined the Least Cost Routes (LCR) for the respective destination by monitoring the rates and quality❏ Participated in the technical and sales department's pricing and routing decisions to set the best pricing and quality❏ Monitored the system updates for price changes and maintained purchase ledger❏ Authorized and approved the carrier payments❏ Analyzed the Call Detail Report (CDR) for the rate and volume variances❏ Updated the exchange rate effects on the system and quantified the effect on the financial statement❏ Assisted in the development of the concept and implementation of Lyca Talk* Wholesale Manager❏ Liaisoned with customers in order to make sure the price changes are cascaded to them❏ Monitored the pricing strategy for the wholesale market❏ Analyzed and monitored variance analysis❏ Prepared cash flow and forecasted the revenue on a weekly basis