Alex Chu Email & Phone Number

Decatur, Ga, Us

New York, Us

LabFinder is an online booking system for all of your lab and radiology appointments. LabFinder helps connect patients, doctors, and lab and radiology centers for a more seamless medical experience. We are one central repository for user test results. Test results are stored and shared in one convenient portal, allowing patients to be more empowered with their health and medical decisions. Avoid out of network costs by choosing a testing center that is in-network with your insurance and conveniently schedule appointments by date, time and location.LabFinder’s mission is to make patients’ lives easier and improve healthcare delivery. LabFinder makes it simple for patients to find the right medical testing lab or radiology center, giving patients options to find the best facility for them and be in control of their test results. We aim to provide an online community where patients can take control of their medical testing needs and work together with their providers for a more transparent, beneficial and collaborative healthcare experience.For more information, visit www.labfinder.com

Grew a specialized cargo van and work truck rental business from a single vehicle to a thriving fleet of over a dozen vehicles, achieving six-figure annual revenues. Developed a niche market focus on serving contractors, small businesses, and DIY movers with a versatile range of cargo vans and trucks. Leveraged industry knowledge to strategically expand the fleet, carefully selecting vehicles based on market demand and maintenance costs. Negotiated favorable deals with dealerships to acquire vehicles at competitive prices. Implemented a data-driven approach to optimize pricing strategies, adjusting rates based on seasonality and demand fluctuations to maximize profitability.Hired and trained a team of skilled employees to handle various aspects of the business, including vehicle maintenance, customer service, and fleet management. Implemented rigorous cleaning and maintenance protocols to ensure vehicle reliability and customer satisfaction. Cultivated relationships with local auto repair and maintenance shops to ensure quick turnaround on vehicle repairs and maintenance, minimizing fleet downtime and extending vehicle lifespan.​​​​​​​​​​​​​​​​

Atlanta, Ga, Us

Waltham, Ma, Us

Devoted Health is a new healthcare company serving seniors. Our mission is to build a health care plan that treats every member like they were one of our own family. We are devoted to the health and wellness of our members by helping them navigate the healthcare system with personal guides, by utilizing world-class technology to enable a simplified experience, and by partnering with top providers for better health outcomes.

Atlanta, Georgia, Us

Guided the integration team to certifications on the Epic App Orchard and Cerner Code programs.Worked to establish integration strategy with various EHR and practice management software,including athenaOne, eClinicalworks, Allscripts, NextGen, ModMed, athenaPractice (CPS), and more.Continuously improved existing integrations to unlock new feature functionality, improve efficiency, andincrease reliability to satisfy existing and new customer demands.Served as the Solutions Engineer to define product functionality and integration scope, which secured deals valued at over $5M with three of the largest physicians’ groups in the country.

Atlanta, Georgia, Us

Acquired by Relatient.Radix Health develops cutting edge technologies to optimize patient access. The company's flagship product, DASH, balances supply and demand for large provider groups through advanced analytics and intelligent, automated scheduling. The result is improved capacity utilization, lower operating costs, and happier patients and providers.Responsibilities include:Integrating the DASH product suite with the leading EHR and PM systems of large health systems, including Epic, Cerner, athenahealth, eClinicalWorks, Allscripts, and more with the industry standard integration methods. (HL7, FHIR, APIs, flat files, etc.)Establish and designed the architecture for next generation integration strategies to enable rapid scalability across clients and EHR platforms.Improved existing integrations to unlock new feature functionality, enhanced efficiency, and increased reliability to satisfy existing and new customer demands, which reduced downtime 10% and saved work hours related to technical support cases.Support the client success and implementation teams for go-to market strategy, documentation, or training to help drive adoption of new features and enhancements.Supported implementation and design of the company’s largest client valued at $1M and led the design and implementation of the second largest customer as part of a multi-vendor solution with Salesforce.

Atlanta, Georgia, Us

Atlanta, Ga, Us

Understand business requirements and develop plans to execute projects on time for internal and external stakeholders.Onboard and train new clients while partnering with them to ensure they meet their business goals.Develop and iterate processes surrounding customer acceptance of delivered Urjanet data.Coordinate customer onboarding projects and custom integration requirements to meet go-live deadlines and business needs.Understand and propose solutions for unique and custom customer needs, translating gaps into recommendations for process and product roadmap enhancements and feature requests.

Boston, Massachusetts, Us

Built, managed, and supported global interfaces for several national laboratories, while leading my team in interface delivery and modifications.Devised and led initiative for dynamic interface routing functionality to save 6000+ configuration hours annually.Managed multi-layered projects to on-board over 5,000 interfaces for 1,000 clients.Led and coordinated project delivery teams conversion to Kanban. Oversaw plan to deploy process across three geographies that required interoffice collaboration.Consulted with Product Innovation teams for the creation of an automated testing tool as well as improved internal interface development tools, streamlining interface setup and modification.Created reporting to track weekly team performance in hitting individual, team, and department goals.Participated in user story backlog grooming sessions with product owners and scrum master.Helped scope and design the MVP for athenahealth's first DME interfaces.

Weston, Fl, Us

The UltiPro Carrier Network (UCN) is responsible for the overall 3rd party vendor integration strategy for Ultimate Software.• Served as product analyst/owner for UCN's integration configuration tool• Designed and created the user experience around the UCN integration tool.• Created detailed Epics and Stories for use in Kanban (agile); including User Stories, Design Spikes, Conditions of Satisfaction/Acceptance criteria utilizing JIRA.• Owned and prioritized all development stories/requirements and defects for a small team of developers.• Worked closely with developers and QA to troubleshoot and deploy new application functionality.• Managed the product backlog of requirements to support development activities related to the organizational roadmap.• Partnered with subject matter experts to discover, define, assess, and document business needs and requirements.• Analyzed technical requirements, built, tested, and created documentation for 3rd party vendor integration's.• Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements to create business requirements, business rules, use cases, and process flows.• Made recommendations for continuous improvement of established policies, procedures, and best practices for documentation and analysis processes.• Utilized Informatica B2B Data Exchange to assist in production integration setups.

Weston, Fl, Us

• Payroll, Human Resources and Benefit administration needs.• Managed client accounts while establishing partnering relationships.• Analyzed complex issues pertaining to client needs and delivered relevant resolutions.• Coordinated between different departments to address unique client needs and requirements.• Served as a subject matter expert to improve internal processes while mentoring new hires.• Consistently ranked as a top performer while delivering excellent service.

Atlanta, Ga, Us

Helped people who appreciate great service thank those who provide excellent service.

Reykjavik, Na, Is

• Interdepartmentally collaborate, design, and develop content for enhanced gameplay.• Scrutinize and stress mechanics for bugs, mechanics issues, and gameplay defects. • Provide, manage, and maintain effective customer support with game content and related issues.• Cause-and-effect trending analysis for customer petition system• Marketing and strategy planning based on player demographic statistics and information.

Seattle, Wa, Us

• Upheld Starbucks core values for Legendary Service. • Implementation and execution of sales acquisitions as well as exceeding store maintenance standards• Determined ideal ratio for labor coverage to ensure operational efficiency.• Managed food and merchandise inventory, costs, and sales rates• Trained new hires as well as coached existing baristas.• Worked as an alchemist for clients individual caffeine needs.

West Lafayette, In, Us

Exton, Pa, Us

• Worked as an off-site co-op in the research and development of a new product.• Created a viable concept for a future product from relevant user and market research.• Conducted ethnographic research and analysis on existing products to improve future design.• Researched potential ways to implement environmental sustainability in the company and its products.• Assisted in graphic design and product re-branding