Leading and facilitating the digital transformation of the organisation. Responsibilities include integrating four distinct organisations across global locations into a unified entity focused on product delivery. The role also involves implementing Agile methodologies and standardised tools/systems through comprehensive training sessions, overseeing multiple teams across continents, identifying risks and dependencies, and promoting collaboration. Additionally, the role includes introducing project forecasting for informed decision-making and undertaking recruitment and mentorship efforts to grow and develop the Agile teams.

Providing comprehensive coaching and mentorship to 12 Scrum Masters at different career levels, focusing on their professional development and skill improvement. Additionally, it includes supervising and guiding Scrum Masters, overseeing the progress of 8 Scrum squads to ensure consistent project advancement. The role also emphasizes fostering transparent communication with peers and senior stakeholders to align with organizational objectives. Furthermore, supported squads by temporarily assuming the Scrum Master role during capacity constraints to ensure uninterrupted project management and delivery.

Initiating and establishing the new Everyday Market Tribe within WooliesX, implementing a robust delivery framework for consistent project completion. Responsibilities include defining and instituting operational methods and practices, setting up the delivery framework for the tribe, and overseeing the initiation and launch of all squads within the tribe. Additionally, I successfully oversaw and managed the delivery of Pilot A and B for the Everyday Market initiative, ensuring smooth execution and achievement of defined objectives. Furthermore, the role includes serving as the Tribe and Squad Facilitator for Big Room Planning, ensuring alignment and coordination among various operational facets.

Ensuring the consistent delivery of digital projects, including launching a new partner platform and integrating security measures. It involves enhancing team delivery efficiency through precise measurements and continuous refinement processes. Additionally, it includes achieving the successful delivery of the Partner Portal, a reporting platform designed for Qantas Loyalty Partners, meeting specified requirements and expectations.

Successful delivery of Phase 1 of the Student Load Planning Project on time and budget. The development team was also coached new team members on the Agile way of working. This was done through the use metrics to improve agile maturity by ensuring agile practices are adhered to. Improve software quality by leading by developing an agile testing framework.

Comprehensive coaching on agile practices and mentored a junior Scrum Master, contributing to enhanced agile maturity within the team. Through refining the team engagement process and implementing better capacity planning for sprints, I facilitated improvements in team delivery commitments. Ensuring adherence to agile principles, I continuously worked to enhance the team's agile maturity. Additionally, I focused on establishing and refining the team's way of working to optimise efficiency and effectiveness. Collaborating closely with stakeholders, I worked to improve visibility of upcoming work, fostering better coordination and planning across the organizstion

Successfully led a Message Broker Upgrade project with a distributed team across two locations, implementing Agile practices for collaboration and efficiency. Conducted various agile ceremonies and implemented methodologies to enhance team performance. Managed a geographically dispersed team across Sydney, Brisbane, and Shanghai, emphasizing continuous improvement. Prioritised team well-being, tracked progress, and contributed to the development of team standards and best practices.

Integrated internal cloud services with Amazon Web Services using Cloud Formation, while onboarding new services and maintaining existing ones. Developed, maintained, and operated the private cloud platform, offering scripting and automation consulting services. Advised, consulted, and communicated with customers, while managing iterations effectively.