Chad Whitney Email & Phone Number

Remote, Us

Sunnyvale, Ca, Us

Milton Keynes, England, Gb

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Denver, Colorado, Us

• Led 65 member international Solutions Architecture team as the AVP of Solutions Architecture for Optiv Inc.• Accomplished sales engineering objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures• Achieved sales engineering support operational objectives by contributing sales engineering support information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales engineering support system improvements; implementing change• Met sales engineering financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances• Implemented tactical and strategic change through subordinate leaders

Overland Park, Ks, Us

• Managed West Sales Engineering team members in the sale of the FishNet Security’s products or services to specific existing named, strategic, and global accounts• Directed the efforts of others in the achievement of the strategic and operational objectives of the team• Responsible for career development/planning, performance, and pay discussions of team members• Implemented policies and defined the approach to penetrate global accounts for the West Sales Engineering team• Organized methodologies and frameworks for business processes, network infrastructure initiatives and security initiatives reflecting the integration and standardization requirements of the customer's operating model utilizing multiple frameworks including TOGAF, eTOM, ITIL, COBIT, NIST, and ISO

Overland Park, Ks, Us

• Developed and maintained trusted advisor relationships with new and existing global accounts at all levels for value added service and technology solutions that were aligned to meet their business requirements• Supported worldwide sales opportunities by providing information on capabilities and technical specifications, applications, pricing, positioning, business case analysis, and related tactical assistance• Performed business analyses of customer’s security requirements and develop benchmarks, demonstrations, proposals and value propositions that exceeds customers’ requirements resulting in the development of new customers and expansion within existing accounts• Technical lead of the IPS, Load Balancing, Authentication and SIEM solution SME teams

Overland Park, Ks, Us

• Provided frontline level 1 and 2 support for Check Point, Juniper, Blue Coat, Crossbeam and F5 Networks in a challenging, fast-paced environment• Assisted global customers in managing risk through managed security service program by performing in-depth analysis of emerging threats, analyzing customer security solutions, and investigating security incidents• Listened and communicated effectively with customers to gain a working knowledge of their environment, topology, and problem while proactively identifying other areas of concern that need to be addressed• Assisted in identifying, developing, and selling solution opportunities to clients throughout the support process

Overland Park, Ks, Us

• Designed, built, analyzed and administrated customer hosted web, security and information technology systems• Reported and investigated incidents or compromises of customer hosted web solutions, information, and information systems• Provided thought leadership in specific technologies to proactively leverage them in presenting value add solutions• Maintained relationships with customers to manage expectations of service including work products and timing and value to be delivered