Director Customer Experience
Current10 years of experience in sales help me to enhance mutual understanding between services and evangelize internally on the central issues of customer relations with a 360 approach.Building up and training a new team in charge of sales administration and SAS while ensuring satisfaction of customers and resellers of our brands. Defining and implementing the various necessary processes so that the service provided to customers and resellers is optimal.Digitalizing the relationship with new tools in order to optimize our contact rate and dedicate more time in highest added value services.