-Go to Market Activities-Competitor analysis -Carry out customer-led data analysis and derive strategic inisghts from this-Help optimise customer journeys for CX purposes-Review sales collateral -Create tailored briefs for stakeholders for GTM purposes-Streamline back-end processes for increased sustainability impact-Create dashboards to enable sales channels-Create projects and action plans to increase our customer centricity-Placed on Vodafone's "Accelerated talent" program-Worked cross functionally with Sales, CVM, Order Ops, Brand, Product

-Engage in product management for new launches-Conduct market analysis and proposition research for SaaS offerings-Organise lead generation channel, create briefs and presentations for Sales Team-Sales training-Work closely with all sales channels to align SME/SOHO offerings from a process and strategic perspective-Excel reporting and mapping -Collaborate with vendors to optimally position offerings within our sales channels-Work Closely with Digital, Marketing, Product, Sales, Privacy and Commercial Teams

-Worked within the service management team in Vodafone-Member of a data analytics team on a data reconciliation project-Created excel reports and took courses in VBA in order to streamline report creation process-Assisted in the creation of social media content for the company

• Prepared food and checked that it was thoroughly cooked and documented the results• Worked on the grill as well as used the friars and prepared in shop orders and delivery orders• Dealt with customers and their complaints while working on the till• Took in deliveries and inspected them thoroughly to make sure everything that was ordered was in fact delivered• Regularly checked stock and produce to ensure they were all still in date and performed cleaning duties

• Cleaning of cottage in preparation for guests• Greeting guests and showed them around and provided any additional information that they required • Sage Accounts for book-keeping while shadowing an accountant and assisted in web-design for company website

• Welcomed students and parents and dealt with any inquiries they might have• Prepared eating areas for students and had to perform cleaning duties around the campus• Supervised during activities and joined in on many occasions • Supervised students during recreational activities as well as in their dormitories• Was in charge of the student’s bank, and ensured that the accounts balanced every evening• Resolved conflicts among students and reported extreme cases to the principle

• Gave grinds to my some of my neighbours in the field of business due to getting an A in the Junior Certificate• Helped students in the area of accounting and bookkeeping as this is an area they often struggled in• Taught my students theory and explained and linked business concepts, in ways each of them could learn from effectively based off their own learning preferences• Corrected some of their work and gave homework between lessons

• Performed till work, checked stocked and undertook cleaning duties• Prepared medication orders for elderly citizens in residential care who were supplied by this chemist

• Assisted in the care of the elderly citizens in the home• Performed cleaning duties• Assisted in deliveries, ensuring that each resident on their food support scheme received the goods which they ordered• Performed some supervised cooking duties for the home’s residents• Assisted in organising entertainment events for the residents

• Tasked with dealing with customers and assisted with deliveries• I learned about, observed and assisted in some bookkeeping • I performed some till work and got experience in handling and counting money• I studied for and achieved high marks in numerous risk and compliance and data protection exams required to work at the Credit Union