Recruiting for temporary and contract roles in Accountancy and Finance across West Dublin

To report for duty on time and neatly groomed.• Open and close the bar/restaurant• Taking multiple customers’ orders for food and drink in a very fast paced environment• Serving customers at their tables in a friendly and efficient manner and giving special attention to ensure a happy customer experience• Sharing product knowledge with customers and upsold to customers when they were having difficulty in trying to decide on what to drink/eat• Ensuring compliance with the Licensing Legislation ensuring compliance with ‘Age Restricted’ Legislation in relation to alcohol• Dealing with customer queries and complaints in a professional manner• Ensuring customers’ needs and requirements were met.• Ensuring that all reasonable care is taken for the health and safety of myself, other employees and customers on the premises. In this regard, I ensured floor spills were dealt with immediately• To ensure that the bar area and outside beer garden was kept clean at all times.• Working late and weekend work• Showed flexibility by working extra hours as the job demanded due to special unexpected events and staff unavailability • Training and coaching new staff• Separating tips between staff• Prepare/pour drinks while bar staff went on break.

Fully in charge of social media account• Made factsheets for updated legislations• Made factsheets for clients for whatever topic they needed• Updated outdated factsheets• Minute taking• Telephone screening for job roles for clients• Made screening excel sheets• Picked which candidates move forward during the early stages of the interview phase• Used disciplinary and grievances ready-made formats to fill in details about the dispute meetings. (i.e. preliminary reports)• Fully in charge of grading manual handling assessments• Oversaw the social media accounts for Director of the company• In charge of updating client’s handbooks, Contracts, and policies. Also setting up new client’s handbooks, contracts, and policies• Got contact information off people who attending our webinars in order to get in touch with them to see if they want our assistants and business.• Emailed clients over meetings with our HR consultants and set up times for the meetings to take place.• Designed our webinar posts for social media on canva.• Used new software; Keyhouse, Mailchimp, Salesforce, and Canva

- High level of experience in Bold360 which is a customer engagement and AI software. This software is widely regarded as the industry's most tightly integrated live agent & chatbot solution. - Engaging with customers face to face and sharing product knowledge - Experienced sole worker in the Dublin flagship store- Demonstrating products (cross-selling and up-selling)- Training Officer for all staff on Dyson products- Providing efficient and friendly customer service while implementing company guidelines- Ensuring customers are served as efficiently as possible and responding to any customer queries or complaints as quickly and effectively as possible