Cianna Dogan, Csm Email & Phone Number

Contracted With Sdg&E

- Initiated digitization of vault specs and vellums resulting in ease of accessibility, use, and improved safeguard of business assets.- Built and lead project teams and assign tasks. - Identified potential risks to project success and develop strategies to mitigate them.

Contracted With Sdg&E

- Identified workflow process improvement that improved team satisfaction, efficiency and company integrity.- Developed a workflow process within the first 90 days that improved interpersonal relationships and accuracy.- Transcribed meeting minutes and oversaw retention of documents in ProCore.- Supported 2 Project Managers, 2 Technical Planners, and 2 Project Coordinators on more than 30 construction projects throughout San Diego using Stage Gate methodology.

San Diego, California, United States

- Teach LEARN’s introductory HTML, CSS, and JavaScript program.- Gather and report student metrics, attendance, grading assignments, etc.- Participate in project and curriculum development. As well as curriculum refinement.- Provide coaching in all aspects towards becoming critical thinkers and problem solvers.- Facilitate group discussions, demos, in-class activities, feedback, and coaching sessions.

- Led a team of 8 full-time developers for a new B2C Saas on demand delivery technology leveraged directly by restaurants eliminating the middleman: Uber Eats and DoorDash.- During Beta testing implemented a short-term pricing experiment that improved customer engagement by 32%.- Planned and executed a referral program for active customers which led to a net increase in new users by 13%.- Developed relationships with cross-functional business partners to stay informed on their processes and needs.- Focused on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment.- Collaborate with cross-functional teams and stakeholders to drive sales performance in omni-channel.- Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams and data flow/data model diagrams.

San Diego County, California, United States

- Developed and created a plan for implementing Twilio Segment platform and maintaining using consumer and other marketing-related data.- Drove consumers to complete further SOC 2 compliance such as HIPAA as a result of Segment implementation.- Conducted mission analysis to define technical requirements and interfaces, provide analysis of alternatives, guide development, evaluate expected performance against requirements and mission needs and support calibration activities.- Lead SDLC readiness reviews to demonstrate the design meets all specifications and customer requirements.- Drove Quality Assurance initiatives and process improvements and testing on applications.- Delivered thorough QA testing reports that determined product quality and release readiness.- Planned test schedules or strategies in accordance with project scope and delivery dates.- Documented defects, using bug tracking system, and report defects to developers.

Bachelor Of Science - Bs, Computer Science

Computer Software Engineering