Key achievements and responsibilities during employment: ◆ Provided advice to medical practitioners on employment law, contractual issues, employee relations, professional regulation, and legal compliance, including data protection issues and the General Data Protection Regulation (GDPR).◆ Represented medical practitioners during disciplinary and grievance procedures, meetings with hospital or healthcare institution management, and during negotiations.◆ Liaised with the health sector employers, such as the Heath Service Executive, in resolving contractual issues on behalf of medical practitioners.◆ Integral to the organisation’s liaison with the Public Service Pay Commission, and have drafted and presented submissions to the Commission on the organisation’s behalf.

Key achievements and responsibilities during employment:◆ Conducted research and drafted policy position papers for the trade union on a range of public policy, regulatory, and legal issues, requiring qualitative and quantitative research skills.◆ Communicated with members of the Oireachtas, public officials, and other relevant persons, in person and through correspondence, about the IMO’s policy positions. ◆ Represented the IMO, and its positions, at policy and political fora in Ireland, including Oireachtas Committee meetings, and at meetings of European medical bodies.◆ Managed numerous policy projects and events that require liaison with internal departments, senior management, and members of the medical profession.◆ Drafted communications and materials for media use, as part of the organisation’s communications efforts, many of which have been published in major national media outlets.

Key achievements and responsibilities during employment:◆ Revised and expanded the organisation’s internal policies and procedures to ensure adherence to top industry benchmarks and Irish employment law.◆ Instrumental in the roll-out of the GAA’s first employee engagement survey, and played a leading role in developing actionable insights with internal departments.◆ Lead human resources audits of departments of the Association to assess legislative compliance and training needs.◆ Conducted organisation-wide analyses to provide strategic recommendations for the development of the Association’s managerial structure and hierarchy.◆ Revised and expanded the organisation’s internal policies and procedures to ensure adherence to top industry benchmarks.◆ Developed job advertisements and descriptions, recruitment strategies, and responding to organisational staffing needs, in addition to conducting interviews and short-listing applications.◆ Provided expert guidance and designed processes for the management of disciplinary, grievance, and redundancy issues.

Key achievements and responsibilities during employment:◆ Worked as a member of IBEC’s Industrial Relations and Human Resources Division, which advises member companies on Irish employment law and human resources best practice, therefore developing a detailed understanding of the industrial relations and human resource issues facing Irish businesses today, as well as the practical application of Irish employment law.◆ Assisted executives in the preparation and development of cases during the representation of client companies at state industrial dispute resolution bodies, such as the Rights Commissioner and the Employment Appeals Tribunal, requiring a strong knowledge of dispute resolution mechanisms and critical analysis.◆ Reviewed and amended contracts of employment, employee handbooks, and disciplinary and grievance procedures for client companies to ensure their compliance with legislation and adherence to best practices in human resources.◆ Conducted placement with Microsoft Ireland, gaining experience in recruitment, strategic HR, and live disciplinary and grievance issues.

Key achievements and responsibilities during employment:◆ Worked as a part of the UK and Ireland Desk at the United Nations Regional Information Centre for Western Europe (UNRIC) to support the United Nations Department of Public Information’s communication strategy in Ireland and the UK, whilst operating in a diverse and multi-cultural team.◆ Monitored British and Irish media outlets to assist in the analysis of the media coverage of the United Nations’ global operations, building crucial analytical skills.◆ Instrumental in establishing the publication of news articles for UNRIC’s website that dealt with British and Irish issues, which required creativity and individual initiative.

Key achievements and responsibilities during employment:◆ Monitored and adjusted the financial terms applied in the company’s transactions with customers, requiring precise attention to detail.◆ Liaised with Product and Customer Mangers to ascertain the latest customer financial terms, developing strong interpersonal communication skills.◆ Worked as part of a team that successfully transferred the administration of Northern Irish customers from UK offices to Irish offices and, therefore, developed valuable teamwork and problem-solving skills.

Key achievements and responsibilities during employment:◆ Monitored and adjusted the financial terms applied in the company’s transactions with customers, requiring precise attention to detail.◆ Liaised with Product and Customer Mangers to ascertain the latest customer financial terms, developing strong interpersonal communication skills.◆ Re-priced Unilever’s Irish portfolio of over 1000 products as part of price re-adjustment, a lengthy individual project which required adherence to strict deadlines and the use of numerical skills.

Key achievements and responsibilities during employment:◆ Took and answered complaints and queries, through e-mail, telephone and in person, from the general public on a large range of local authority issues, necessitating the use of excellent interpersonal skills.◆ Managed customer accounts for Kildare County Council’s waste management customers.◆ Worked as a part of team that considered, in conjunction with the county’s Road Safety Officer, the placement of road safety advertisements and notices, on site, during the 2008 Oxegen music festival.

Key achievements and responsibilities during employment:◆ Took and answered complaints and queries, through e-mail, telephone and in person, from the general public on a large range of local authority issues, necessitating the use of excellent interpersonal skills.◆ Corrected duplications and omissions in the county’s Register of Electors.