Ciara Crochet Email & Phone Number

Nashville, Tennessee, United States

- Greeted groups of 2-8 players, establishing good rapport, while introducing myself and the escape room.- Operated 4-5 games per day, monitoring players and triggering game elements during the one-hour game.- Retrieved players from the escape room, getting feedback while also following a script for the outro.

Franklin, Tennessee, United States

- Booked 30-40 patient transportation trips per day, gathering accurate information, informing customers of relevant policies, and maintaining excellent customer service regardless of customer attitude. Ensured hundreds of my coworker's trips were accurate and without mistakes.- Dispatched 30 drivers a day throughout the work day, overseeing drivers in 4 locations, monitoring trip requests from other advisors, and problem solving when needed to assist drivers in successful transportation.- Generated over 100 invoices twice a month to send to customer facilities using extensive knowledge of MS Excel. Trained coworkers to efficiently invoice regardless of skill level. Maintained records of financial communication using developing knowledge of QuickBooks.

Murfreesboro, Tennessee, United States

- Made and received 20-40 phone calls and emails per day, assisting customers, scheduling services, and confirming appointments while maintaining excellent customer service, especially when faced with irate customers.- Maintained service schedules for 2-4 pest technicians on a daily basis, including creating a daily route of appointments which allowed the technicians to work as efficiently as possible. Worked alongside technicians out in the field to gain extra knowledge which helped to assist customers with a wide variety of pest related problems.- Sold pest and termite protection to customers each month while explaining our services in a concise manner.

Antioch, Tennessee, United States

- Scheduled 5-20 customer installation and delivery orders of store product per day, ensuring that all customers had prepared sites and provided me with all relevant information to allow their installation to go as smoothly as possible.- Sent and received up to 50 emails per day, communicating with customers and local government offices to coordinate building permits, photos of installation sites, and installation agreement, allowing the office to run efficiently.- Ensured that all customers had fully paid for or financed their orders before installation, placating irate customers in a professional manner in order to positively represent Family Leisure and secure repeat customers.

- Promoted to Peer Leader to lead 5-8 student workers every quarter, helping train them and preparing manuals for operating office technology to ensure smooth daily operation.- Promoted to Band Director's assistant, working closely with band administrative staff to ensure band camp, football games, and other such band activities run smoothly and successfully.- Assisted the Band Director and Administrative Coordinator with clerical duties: fetching mail, filing and organizing, utilizing databases, and contacting prospective students.

Ruston

Ruston, La

Cashier, Freight, & Stocking

Sustainable Supply Chain Management, 3.0 Gpa

Activities and Societies: Phi Buda ruda, Sigma Alpha Iota, Tau Beta Sigma, LA Tech Band of Pride Drum-line, Percussion Ensemble, Symphonic.

3.5 Gpa

Activities and Societies: Anime Club (President), Running Club, Creative Writing Club

General Education, 3.0

Activities and Societies: Volleyball, Cheerleading