Ciara De Guzman Email & Phone Number

California, United States

San Francisco, California, United States

- Provide excellent customer service as a member of the opening Front of House team, leading the restaurant to a 96% satisfaction rate within the first 6 months of opening- Demonstrate and maintain extensive knowledge of seasonal food and wine programs, becoming one of the top sales earners- Exceed target guest check average by 15%

San Francisco, California, United States

- Cross-train 10+ new team members at the Expediter Station/Front of House to ensure detailed menu knowledge and satisfactory customer service - Exhibit leadership skills and reliability by addressing customer concerns and overseeing daily operations- Bridge of communication between Front and Back of House

San Francisco, California, United States

As one of the top 10% of accepted candidates, Ciara worked to cultivate a more environmentally and socially responsible campus that students could take pride in. The team of Sustainability Specialists collaborated with university stakeholders and outside local organizations to foster and support campus initiatives that elicit behavioral change and awareness of a more sustainable future. Ciara’s vision was to influence her peers to see sustainability as more than just a campus initiative, but something to integrate into their lifestyles. Her role included: - Peer zero-waste education and waste monitoring on campus- Hosting interactive environmentally focused events on campus - Creating print and digital content for social media- Contributing to the Sustainability Student Blog Page- Routine neighborhood cleanups

Martinez, California, United States

Worked with a women-led team that incorporates sustainability in all aspects of the business. As a low-waste bulk refill apothecary in a suburban town, Ciara learned just how impactful her job was on the community. Her role included:- Performing managerial duties such as supervising and training seven new team members in customer service, product knowledge, and company culture, overseeing daily operations, and ensuring customer satisfaction- Educating customers about zero waste and sustainable living- Gaining first-hand knowledge of running a small business during a pandemic- Assisting in the organizing of two years of holiday season operations - Developing company waste management protocol

Walnut Creek, California, United States

- Met insolence with grace - Learned to read the room - Trained six team members to seat guests in a way that ensured smooth, consistent service throughout the evening

Bachelor Of Science In Business Administration, Management

Magna Cum Laude

Associate Of Science In Business Administration