Work closely with digital marketing and clincial staff to create/use marketing campaigns and strategies to increase clinic popularity. Educating and building rapport with patients via education of policies, procedures and guidelines .Monitoring patient feedback and escalating complaints clinic administrator department and or resolve . Tracking patients health history/ diagonis, metrics and show rates for clinic. Booking appointments and in office procedures. R

i am the first point of contact to all patients being responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures. I prepare and educate patients for their preoperative procedures, coordinating with my specialists/surgeons team and assistants needed for the procedure. I also gather and record financial and insurance information and Perform a variety of diversified administrative duties for the department as requested while consistently demonstrating positive customer service skills.