Ciara Fee Email & Phone Number

• Managing testing requirements of schools, multi academy trusts and local authorities across the UK• Updating processes and creating resources to increase efficiency and define best practice• Onboarding new customers and supporting existing clients throughout the cycle

Hamilton, Waikato, New Zealand

• Coached existing 25 team members and helped train 5 new team members including creating resources to increase team efficiency.• Worked with the business owners to develop our own reporting app and coordinated the move away from written reports.• Lead the development of a new service using Microsoft Excel to determine stock allocations per store for our suppliers.• Travelled across the country to support team and fill vacancies as needed.• Created and managed weekly Team communications.• Booked team travel and tracked expenses.

Hamilton, Waikato, New Zealand

• Ordered stock, forecasted for seasonal sales trends.• Built relationships with Bunnings Team and Supplier Representatives.• Involved in relay projects and new store set ups.• Completed sales reports to keep customers up to date with in-store trends.• Ensured products were well presented to maximise sales. • Responsible for follow up on inventory anomalies.

Hamilton, Waikato, New Zealand

• Confirmed and released refunds and set up arrangements for debts.• Adhered to policies and legislation to provide equal treatment to all customers.• Maintained privacy of customers information from internal and external interests.

Alicante, Valencian Community, Spain

• Taught children aged 6-16 English.

Hamilton, Waikato, New Zealand

• Balanced tills at the end of the night.• Coordinated with the loss prevention team to deter theft.• Advised customers in the nursery and lingerie departments.• Involved in stocktakes and correcting stock on hand numbers.