Ciara Fee Email & Phone Number

• Managing testing requirements of schools, multi academy trusts and local authorities across the UK
• Updating processes and creating resources to increase efficiency and define best practice
• Onboarding new customers and supporting existing clients throughout the cycle

Hamilton, Waikato, New Zealand

• Coached existing 25 team members and helped train 5 new team members including creating resources to increase team efficiency.
• Worked with the business owners to develop our own reporting app and coordinated the move away from written reports.
• Lead the development of a new service using Microsoft Excel to determine stock allocations per store for our suppliers.
• Travelled across the country to support team and fill vacancies as needed.
• Created and managed weekly Team communications.
• Booked team travel and tracked expenses.

Hamilton, Waikato, New Zealand

• Ordered stock, forecasted for seasonal sales trends.
• Built relationships with Bunnings Team and Supplier Representatives.
• Involved in relay projects and new store set ups.
• Completed sales reports to keep customers up to date with in-store trends.
• Ensured products were well presented to maximise sales.
• Responsible for follow up on inventory anomalies.

Hamilton, Waikato, New Zealand

• Confirmed and released refunds and set up arrangements for debts.
• Adhered to policies and legislation to provide equal treatment to all customers.
• Maintained privacy of customers information from internal and external interests.

Alicante, Valencian Community, Spain

• Taught children aged 6-16 English.

Hamilton, Waikato, New Zealand

• Balanced tills at the end of the night.
• Coordinated with the loss prevention team to deter theft.
• Advised customers in the nursery and lingerie departments.
• Involved in stocktakes and correcting stock on hand numbers.