Ciara Foxx Email & Phone Number

United States

Oversaw procure-to-pay activities while ensuring accounting accuracy, completeness, adherence to SOX Controls; managed resources appropriately to balance workload and ensured key performance metrics were met.Drove team performance by managing the on-boarding & training process, setting clear expectations, and measuring results; participated in the.

Richmond, Virginia, United States

Performed collection activities including but not limited to initiating customer contact via telephone, and written documentation of all collection activities.Communicated sensitive & complex collection strategy/guidance both written & verbal to outside vendors, internal departments: Field Senior Management, Accounting, Legal, Finance Support, Asset.

Richmond, Virginia, United States

• Responsible for responding to and resolving escalated customer contact and general customer inquiries received at the Home Office. I research and partner with store management and Home Office teams including: Public.
• Creating and implementing training for New Hire Onboarding.
• Functional expert in different CarMax Systems, Automation Ignitions Systems and People Soft
• Participate in projects with internal partners to support business needs and promote continual process improvement

Newport News, VA

Provided service at the CarMax Newport News, Woodbridge, and Fredericksburg stores by scheduling repair appointments, greeting customers in service lanes, generate estimates, write repair orders and complete full cycle follow-ups with customers for an end-to-end service experience.Served as a liaison between the customer and the retail/mechanical.

Richmond, Virginia Area

Assumed a wide variety of functions, focused on delivering exceptional service to both internal and external customers.Responsibilities included processing documents associated with customer vehicle purchases, assisting customers with questions on tag and title information, processing title transfers, completing DMV paperwork, assisting our purchasing team.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Science - As, Business Administration