Member of the Global Learning & Development team, as Global Onboarding Program Manager:Revamped New Hire Onboarding program to create an impactful program for new hires, setting them up for success on their journey in the company, ensuring a positive employee experience. Responsible for revamping, overseeing and developing the entire onboarding process and programs for new employees to ensure a smooth and effective integration of new hires into the company.Key responsibilities include:• Program Design - Developing a program that aligns with the company’s goals, culture, and values. • New Hire Facilitation – Facilitating European New Hire Onboarding since 2020. • Communication - Communicating with global key stakeholders (HR, Recruiting, Management) and facilitators on the program needs. Communicating with new hires from before they start with the company to the end of their onboarding journey and beyond.• Feedback & Improvement -Collecting feedback from new hires to assess the effectiveness of the onboarding process. Implementing improvements based on feedback and changing organizational needs.• Managing new hire swag - budgeting, product selection, managing logistics with vendor.• Continuous learning - keeping up to date with industry best practices and trends.Highlights:Working with cross functional partners across the People & Places team on both our India and Costa Rica entity conversion for Employee Experience and New Hire Onboarding. Designing and creating a 3 day week 1 in person experience for the team in Costa Rica, specific to this team and location, to include a social event and volunteering activity. Travelling to Costa Rica to facilitate solo the first company in person new hire training since March 2020.Supporting L&D team with team programs, including events such as multiple in person global Director and above conferences in the USFacilitate global Learning & Development programs for European & Indian time zones

Collaborative reporting in to the Global events team planning and executing global events at a local level and driving a local cultureCollaborative reporting in to the Workplace Services team, managing workplace location - vendors, policies, processes, executing European office moves Assisting the European IT team with on the ground IT support for the Dublin team

Invoke Brand & Events is a boutique brand, PR and events agency with clients ranging from property, fashion, tech, finance in both PR and Events. Many of the events I have worked on have been for corporate clients, in which I regularly liaise with CEOs and Managing Directors of some of the biggest property companies in Ireland. I have also worked on numerous charity events which have raised hundreds of thousands of euro for various charities in Ireland. I often step in with the PR team on various campaigns & clients, writing press releases, liaising with journalists and securing coverage. Whilst here, I have grown from an Executive to Senior Event Manager and Project Manager.Daily role:• New client pitch and proposals –Creating event proposals, brainstorming new ideas & elements to present to client by the understanding of client brief • Attending client meetings – solo when required • Venue, entertainment & supplier sourcing, including building relationships with all suppliers as well as liaising and negotiating on pricing• Planning upcoming events & time lines • Development, production & delivery of events • Creating event theming & dressing mood boards to bring the theme together • Project Management of events & campaigns • Liaising with graphic designers & printers for event and marketing collateral, website updates for campaigns, etc. • Constantly managing, liaising and building client relationships to meet & exceed expectations • Delivering events on time, within budget • Creating event management plans • Working on various events, elements & projects at once • Provide leadership, motivation, direction & support for the team – managing job priorities & providing insight & experience as project manager • Working alongside Managing Director on all events and PR • Processing post-event summaries, invoices, & critiqued execution of event on how the team can improve for future events • Office management & admin

During my time in Refresh/Murray Creative, I have grown from an intern to an Account Executive. I work on a range of the agency’s most important clients and have specialised in developing and managing content marketing and social media programs. Responsible for managing various projects, from day to day client liaison right through to distribution and coordination of all copy to publishers and radio/tv stationsMy role includes: • Daily contact with up to 5 clients in my portfolio• Working directly with the Managing Director on various client projects • Working on behalf of clients in my portfolio with the design and development team, striving together to achieve best results in a timely and efficient manner. Our objective is to always go above and beyond client's expectations• Create and develop monthly social content for specific clients across platforms such as Facebook, Twitter and Instagram• On a weekly basis the Creative Team produce visuals to accompany social content created previously. It is my responsibility to liaise with Clients for their approval and subsequently used in social media• Working in tandem with the Creative Team to produce all online advertising formats to meet the client's campaign objectives. Having a relationship and managing the interaction with the media buying agencies and client is one of the key challenges I face an a daily basis.• Creating and managing social media competitions for all platforms. This includes creating the mechanic, activation and collection of prize winner details and procurement of prizes

Introducing the Bare Minerals Brand to customers through face to face contact and introducing them to our various products and techniques. Demonstrating ‘Swirl, Tap, Buff’ technique to applying foundation and follow on products. Constantly developing my product knowledge on the make up and skin care ranges Interacting and connecting with each customer, making each one feel relaxed comfortable and working to ensure customer satisfaction with our service and product range so as to get best individual results.Using the brand’s ‘Half Face Make Under’, to show our customers how to bring out their unique features and emphasise their natural look.Filling out daily/weekly/monthly paperwork, working out weekly/daily/personal targets on the counter when required.

• Maybelline: Promoting the launch of their new Cat Eyes Mascara. Maybelline are the main sponsor of New York Fashion Week and as part of this event took over various Dublin City Information Kiosks offering free make up applications to the general public. This consisted of enticing women to have a seat while I applied make up for their weekend night or a Saturday afternoon lunch, while discussing and promoting Maybelline products and advising them of the various product promotions available. • Monsoon Reward Card Customer Evening Spring Summer / Autumn Winter: I worked with different customers of different ages and styles assisting them with Spring Summer and Autumn Winter looks. I also gave them appropriate tips and answered customer questions about make-up, face shapes, eye shapes and colouring. I received excellent feedback and all customers were delighted with the looks I gave them.• Attended a MAC master class held by Lesley Keane, and Lynsey Alexander both senior make up artists for Ireland and the UK on bridal and ethnic looks. I subsequently assisted Lesley Keane at a fashion launch show for Brown Thomas new collection, including Cartier, Chanel and D&G, My role was to do the models nail painting, make up and make up refresh. A bonus for me was to learn from her what happens behind the scenes.

I was fully till trained and one of the few staff members who was “refund trained” within my first 3 months with the Company.My duties included, meeting, greeting and assisting customers with colours, styles and accessories, completing sales with customers over the phone, managing the fitting room, replenishing the floor, operating the till area in both children's wear and formal wear.My responsibility included managing children's wear in the stock room. I worked against daily, weekly and monthly targets, and generally exceeded expectations. In addition to weekly financial sales targets I was targeted to get sales Items Per Customer (IPC) per shift and also had targets for signing up customers for the company’s new loyalty card. I assisted in preparations for every sale and stock take. After my first sale with the company in July 2009, I was recognised as a staff member who went up and beyond to assist, along with two other staff members who had been with the company for years.The Company rewarded me for introducing an innovative system for back of house operations. I was awarded a special customer service merit payment for this achievement. I am always eager and willing to take on new challenges and responsibilities. Modelling for Dublin Festival of Fashion Weekend.Raising money for the Monsoon Accessorize trust