Ciara Magee Email & Phone Number

Ballymoney, Gb

Belfast, Northern Ireland, United Kingdom

Ballymena

• Providing a customer first service• Ensuring dealership teams are fully booked for retail, servicing and warranty works.• Maximising the productivity of our sales team via organisation of their orders and customer pickups.• Responsible for full lifecycle of the customer from vehicle purchase, repairs and maintenance through to vehicle renewal to ensure they remain loyal to the brand and dealership.• Always on the lookout for opportunities to upselling service items, accessories, service plans, insurance and warranty work.• Monitor customer reviews on both social media platforms and via in-house surveys. Respond to queries with a view to maintain customer satisfaction.

Coleraine

During the last number of months I have been part of a big team within Asda. This role has allowed me to expand on my confidence and also other aspects of customer service.Main Roles include:-Checkout assistant-Perceptual Inventory-Stock Taking-Order Processing-Dealing with the public-Security role for Stock management

Portrush

While working in this high pressure environment it was of utmost importance to ensure Customer Service was of the highest quality.I was required to undertake many roles in this position and enjoyed the challenges of them all.Main Roles included: -Bar Service-Food Service-Customer Bills-Taking Orders-Doing Stock-Telephone duties -Close up duties -Cleaning duties

Mainly being based in the Functions area of the Hotel I was able to learn many new skills in regards to decision making and managing large numbers of customers in one evening. I really enjoyed this job as it was a fast moving environment where I was able to up skill in many areas including Confidence, customer service and the hospitality industry.Main Roles included:-Silver Service-Working with Bar Staff to co-ordinate table service-Being a team player with other table servers-Making decisions about the best way to manage tables-Close up duties-Cleaning duties

Responsibilities Required to serve customers at quiet and busy periods, Be able to stock up quick and easy. Clean tables and make my work area look presentable for the public eye. Handle cash and be able to count up at the end of a working day.

Bachelor'S Degree, Advertising, 2:2

Activities and Societies: The adam society- advertising and marketing groupBSc (Hons) Advertising Year 1 Advertising Theory and Practice.

Education record

ICT A, English Language C, English Literature D, Single Award Science B, Drama A, Religious Studies C, Mathematics C, Spanish C, Art C.

Gcse'S And A Levels