Ciara Martinez Email and Phone Number
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Drives successful and efficient operational process through a Lean focused mindset. Ability to identify root causes and provide a vision for complex problems with measurable solutions. Ample experience with global and cross divisional teams to initiate collaboration and accountability in addition to maintaining meaningful relationships. Proven capability to launch and measure value of controls, navigating complex regulatory requirements and the execution of simultaneous tasks.Areas of expertise include: Team Building, Coaching & Mentoring, Employee Engagement, Data Management, Process Improvement, Operations Management and Project Management.
S&P Global
View- Website:
- pitchbook.com/credit
- Employees:
- 16
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Director, Ratings Data OperationsS&P GlobalDenver, Co, Us
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Director, Ratings Data OperationsS&P Global Nov 2022 - PresentEnglewood, Colorado, United States -
Associate Director, Ratings Data OperationsS&P Global Ratings Aug 2020 - Nov 2022Centennial, Colorado, United States• Lead the implementation and continued development of Lean principles and Agile framework across a globally diverse team• Works collaboratively with cross functional teams across organization, to align the company's overall strategic vision
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Manager, Ratings Data & ContentS&P Global Ratings (Formerly Standard & Poor'S) Apr 2016 - Aug 2020Centennial, Co• Spearhead process improvement with a Lean mindset and drive overall productivity and data accuracy gains of 10% through researching, planning, leading and documenting various infrastructure and development initiatives • Maintain and report metrics to communicate status of regulatory requirements, ventures and KPIs including reaching accuracy rate of 99% for Participant Collection from a previous ~90%• Monitor and remediate standard work documentation to ensure process confirmation and global consistency • Implement and execute on project planning, including Dodd-Frank Look Back assignment, while delivering results ahead of schedule by nearly six months
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Team Leader, Ratings Data & OperationsS&P Global Ratings (Formerly Standard & Poor'S) Jul 2015 - Apr 2016Centennial, Co• Provided input and facilitated communication for Operations strategic planning • Created, coached and developed high-performing teams of 8+ staff – including department resource analysis, staff training and staff review• Managed quality of the data used in the ratings process by partnering with additional departments to ensure the data extraction, transform and load processes adhered to the practice’s service level agreements
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Manager, Operations And EnrollmentArchway Technology Partners, Llc (Formerly Wealthtouch, Inc.) Jun 2013 - Jul 2015Denver, Co• Led the Operational teams of 20+ staff within both the On‐Boarding and Investment Reconciliation divisions• Collaborated with technology to drive workflow‐related tools and operational improvements for over 100 clients• Managed high volume financial and fixed income transaction/data processing workflows in upwards of 10,000 points daily• Established team performance standards including monitoring operational proficiency and quality control metrics
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Lead Enrollment AnalystWealthtouch, Inc. Jul 2012 - Jun 2013Denver, Co• Develop enrollment task workflow for new accounts enabling custodian and customer access via multiple outlets of viewing and production• Verify and reconcile all account activity• Create and implement new securities (i.e. equities, mutual funds, bonds, hedge funds and other assets utilizing Bloomberg financial services) -
Operations ManagerTcf Bank Feb 2012 - Jul 2012Littleton, Co• Owned evaluation and success measures of processes, executed on improvement areas within operations workflow, efficiency, quality, and service to both internal and external customers• Responsible for daily branch operations in regulatory audits and sales management• Coached, trained and developed members of team to reach and exceed branch goals -
Universal Banking OfficerU.S. Bank Nov 2010 - Jan 2012Denver, Co• Developed and delivered on business growth through maintaining current customers and proactively attracting new clients • Created accounts, sells/cross‐sells bank products and services, and resolves complex customer service issues -
New Account And Customer Service RepresentativeNorthwestern Bank Aug 2007 - Oct 2010Dilworth, Mn• Assisted customers with opening various accounts, maintenance and with concentration on relationship building• Created customer profiles and deepened customer connections through bank product sales
Ciara Martinez Skills
Ciara Martinez Education Details
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Liberal Arts And Sciences
Frequently Asked Questions about Ciara Martinez
What company does Ciara Martinez work for?
Ciara Martinez works for S&p Global
What is Ciara Martinez's role at the current company?
Ciara Martinez's current role is Director, Ratings Data Operations.
What is Ciara Martinez's email address?
Ciara Martinez's email address is ci****@****ors.com
What schools did Ciara Martinez attend?
Ciara Martinez attended Minnesota State Community And Technical College.
What skills is Ciara Martinez known for?
Ciara Martinez has skills like Customer Service, Leadership, Management, Team Leadership, Employee Training, Finance, Strategic Planning, Time Management, Risk Management, Powerpoint, Outlook, Microsoft Word.
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Ciara Martinez
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