Ciara is a Cloud Architect at DoiT International, specialising in infrastructure and security to solve complex challenges for clients in the cloud. With a robust background in Amazon Web Services (AWS), she previously worked as a Cloud Support Engineer II, where she became an Elastic Block Store (EBS) Subject Matter Expert (SME). In this capacity, Ciara provided essential support to customers and internal teams, managing escalations, troubleshooting technical issues, and delivering training on EBS services.She holds a Postgraduate degree in Cybersecurity, which deepens her understanding of cybersecurity principles, software compliance, threat management, and information security management, enabling her to effectively tackle security challenges in cloud environments.Throughout her career at AWS, Ciara advanced through several roles, including Cloud Support Engineer I and Cloud Support Associate, where she developed expertise in Linux and networking administration, advanced troubleshooting, and customer service. Known for her logical problem-solving skills and commitment to continuous learning, Ciara is passionate about staying at the forefront of technological advancements in the cloud computing landscape.