Ciara Murphy Email & Phone Number

Dubai, United Arab Emirates

Vancouver, Canada Area

Assistant Front Office / Duty Manager for 442 guest rooms, hotel restaurant and fitness centreResponsible for a team of 35 front desk agents, bell team and valetResponsible for Schedules, Payroll, Standard Operating Procedures and incentive programs for front officeResponsible for providing training, coaching and conducting performance management reviews.

County Cork, Ireland

Front Office / Duty Manager for the Resort including Hotel, Spa, Lodge Accommodation and Golf ClubResponsible for day to day operations of Front Office, Concierge and Bell DepartmentsDealing with all guest queries/complaints from all departments of the resortDuties including Scheduling, Payroll, Recruitment, Creating and Implementing Standard Operating.

County Cork, Ireland

Assistant Front Office / Duty Manager for the Resort including Hotel, Spa, Lodge Accommodation and Golf ClubDuties include managing Front Office department within the resort, schedules, payroll duties, recruitment and covering Duty Manager shifts when requiredInteracting with all guests on a daily basis, dealing with issues of all aspects of the resort.

County Cork, Ireland

Responsible for checking guests in and out of the Resort, displaying a courteous and professional manner at all timesHelping guests with Resort Amenities including knowing information for all parts of resort including golf club, spa, bars, restaurants and sports facilities.Answering guest calls, dealing with all requests in a timely mannerCompleting daily.

County Cork, Ireland

Primarily hired as banqueting associate where duties involved function and wedding preparation, ervice and breakdownDealing with customers on a one to one basis showing professional and exceptional customer service skills at all timesImproved interpersonal skills through liaising with other members of staff/customers and managementResponsible for keeping.