Ciara O. Email & Phone Number

Melbourne, Victoria, Australia

•Spearheaded and developed policy initiatives to address healthcare disparities in Indigenous communities and rural areas, including a strategic plan to increase Indigenous intensive care specialists, while also crafting comprehensive submissions on Specialist International Medical Graduates, the New Zealand Health and Disability Code, and the National Health and Climate Strategy.• Conducted meticulous research and analysis to underpin evidence-based policy and governance recommendations, resulting in 87% of members approving a significant Constitutional Change that enshrines Indigenous health as a purpose of the College.• Assisted in managing a $1 million government-funded project for Aboriginal and Torres Strait Islander Health Practitioners in Intensive Care under the FATES program, ensuring 100% adherence to reporting requirements and key milestones in consultation with stakeholders.• Maintained a comprehensive understanding of the Australian Medical Council (AMC) Accreditation Guidelines, actively supporting the College in enhancing cultural safety standards across Intensive Care Units (ICUs) in Australia and Aotearoa New Zealand• Cultivated robust partnerships with key stakeholders such as the Australian Indigenous Doctors’ Association (AIDA), Te ORA (Māori Medical Practitioners Association), and LIME (Leader in Indigenous Medical Education), coordinating delegations of Fellows and Trainees to their respective conferences to foster collaboration and knowledge exchange.• Organised and facilitated committee meetings focusing on Indigenous, rural, and community health initiatives, including developing an online rural education program, and administering a bursary for Indigenous ICU Trainees

Melbourne, Victoria, Australia

As a dedicated Medical Receptionist at the University of Melbourne Health Service, I was responsible for ensuring a seamless patient experience while effectively handling various administrative duties. With a commitment to excellence and a passion for providing exceptional healthcare services, I played a vital role in the smooth functioning of the clinic.➜ Warmly greeted and welcomed patients, ensuring a friendly and comfortable atmosphere upon their arrival➜ Coordinated with healthcare providers to optimise patient flow, considering different health insurance requirements and coverage.➜ Ensured accurate collection and updating of patient information, including personal details, medical history, and insurance details for Medicare, Bupa, Allianz, and other providers.➜ Provided accurate information about services covered by Medicare, Bupa, Allianz, and other insurance plans, handled inquiries, and directed calls effectively.➜ Maintained proper documentation and privacy compliance for patient records and electronic health systems, including secure handling of insurance-related information.➜ Processed payments, verified insurance coverage, and handled billing inquiries for Medicare, Bupa, Allianz, and other providers to facilitate smooth financial transactions.➜ Collaborated with healthcare professionals to ensure timely communication and efficient coordination of patient care, including referrals and authorizations.➜ Contributed to a clean and organized reception area, adhered to health and safety standards, and specific requirements outlined by the RACGP➜ Displayed exceptional interpersonal skills, compassion, and empathy while providing support to patients.

Melbourne, Victoria, Australia

As a Research Intern on the Monash University Voluntary Assisted Dying Project, I actively contributed to research initiatives while upholding ethical standards and utilizing qualitative research skills. My role involved producing research reports, coding interviews, and prioritising the well-being of vulnerable patients.➜ Conducted in-depth research and analysis on voluntary assisted dying, addressing ethical considerations and implications for vulnerable patient populations.➜ Authored a research report on clinician views and patients with depression, summarising findings and contributing to academic publications and policy discussions.➜ Demonstrated a strong understanding of ethical standards and protocols, ensuring participant privacy and protection in sensitive contexts.➜ Collaborated with a diverse team of researchers, healthcare professionals, and project stakeholders to foster knowledge sharing and impactful research outcomes.➜ Actively engaged in academic discussions to stay informed about end-of-life care and ethical decision-making.➜ Managed research activities, tracked progress, and met project deadlines.➜ Advocated for compassionate and patient-centered care through evidence-based research.

Australia

In my role as General Secretary of the University of Melbourne Student Union, I navigated a dynamic and conflict-prone environment while actively contributing to policy development, governance, and advocacy for student rights. By prioritising effective communication and collaboration, I successfully organized and chaired large student councils, ensuring accurate recording and documentation of proceedings. Working closely with university stakeholders, I fostered valuable partnerships to champion the interests of the student community and promote their well-being amidst challenging and conflict-laden situations.➜ Spearheaded policy development and implementation, addressing key issues and advocating for student welfare and rights.➜ Led governance initiatives, ensuring adherence to the union's constitution and government legislation to promote transparency and accountability.➜ Organised and chaired large student councils, facilitating productive discussions and decision-making processes.➜ Expertly took and edited minutes, ensuring accurate record-keeping and transparency in meetings.➜ Collaborated with university stakeholders, including administrators, faculty members, and student representatives, to advocate for student interests and initiatives.➜ Actively engaged in effective communication and relationship-building to establish strong partnerships with university entities and external organizations.➜ Played a pivotal role in representing student concerns and needs, actively voicing opinions and suggestions on behalf of the student body.➜ Demonstrated strong leadership and problem-solving skills, addressing challenges and implementing innovative solutions.

Australia

As the Queer Officer at the University of Melbourne Student Union, I championed LGBTQIA+ rights, fostered inclusive environments, and spearheaded impactful campaigns. By leveraging my passion for equality and community empowerment, I initiated diverse initiatives such as the "No Transphobia In Our Tutes" campaign to combat academic transphobia and "You are Queer Enough" to promote queer inclusion and culture change.➜ Led advocacy campaigns for LGBTQIA+ issues, fostering positive change and raising awareness in the university community.➜ Engaged with university stakeholders, offering crucial student perspectives on LGBTQIA+ matters during meetings and discussions.➜ Organized and managed the largest on-campus queer event, "Bubble Teas with the LGBTs," creating a safe and celebratory space for over 100 attendees.➜ Successfully transitioned operations to online platforms during the pandemic, supporting the queer community through mailout giveaways for students in need.➜ Collaborated with student organisations and community partners to expand the impact of LGBTQIA+ initiatives through meaningful partnerships.➜ Advocated for inclusive policies and resources, working closely with university administration to foster a supportive environment for all students.➜ Provided confidential support and guidance to queer students, promoting their well-being and sense of belonging.➜ Actively participated in LGBTQIA+ events, conferences, and workshops to stay informed about emerging issues and best practices.➜ Demonstrated strong leadership and organisational skills, effectively managing projects, campaigns, and events.

Melbourne, Victoria, Australia

In my role as a Bakery Clerk at Coles Supermarkets, I prioritised delivering exceptional customer service while upholding rigorous quality standards. With a strong focus on customer satisfaction, I consistently provided a positive and enjoyable bakery shopping experience for our valued customers.

Greater Melbourne Area

As a dedicated VCE Tutor, I provided comprehensive support in Further Maths, History Revolutions, and Literature subjects. With a deep understanding of the curriculum and a passion for empowering students, I guided and mentored them to excel academically. Through personalized lessons, I fostered critical thinking, subject knowledge, and effective study techniques, helping students achieve their goals and build confidence in their abilities.

Melbourne, Victoria, Australia

As the Queer Representative on the Students' Council, I championed inclusivity and advocated for LGBTQIA+ rights on campus. With a passion for fostering a supportive environment, I actively listened to and addressed the concerns and needs of the queer community. Through collaborative initiatives and open dialogue, I worked towards creating positive change, raising awareness, and promoting acceptance and equality for all students.

Australia

Bachelor Of Arts - Ba, History And Politics, 83 Wam

Activities and Societies: A Capella Club, Model UN, and Queer Department Volunteer, Ran multiple successful election campaigns.

98.55 Atar

Activities and Societies: Debate Team, House Chorals Chairperson