Ciara Sizer Email & Phone Number

Welwyn Garden City, England, United Kingdom

• Through working in front and back-office teams, I learned how to provide an excellent initial impression to new cliental and how to maintain customer satisfaction with long-standing customers through excellent written and verbal communication.• Gained great knowledge and confidence in our processes and computer systems which aided me in teaching other team members efficient tips on how to complete work faster and how to fix computer problems.• Tested new systems and provided detailed… Show more • Through working in front and back-office teams, I learned how to provide an excellent initial impression to new cliental and how to maintain customer satisfaction with long-standing customers through excellent written and verbal communication.• Gained great knowledge and confidence in our processes and computer systems which aided me in teaching other team members efficient tips on how to complete work faster and how to fix computer problems.• Tested new systems and provided detailed suggestions on how they could be more user-friendly.• Trained colleagues on various processes and regularly received positive feedback on my training style.• Frequently undertook hours of overtime to ensure that the team remains in the service-level agreement.• Investigated complaints with compassion and consistently diffused situations with simplified and language and in-depth explanations.• Liaised with multiple parties to obtain information to form detailed updates on the progress of an annuity. Show less

University Of Leicester

• Demonstrated initiative by creating a society based on my passion and effectively balanced my university work alongside the formation and leadership of a new society. • Specially selected, managed and motivated a committee of 7 people which strengthened valuable leadership skills. • Enhanced networking skills by contacting professionals to arrange speaker events and by communicating with the university’s journalism professors and related societies to rebuild student media… Show more • Demonstrated initiative by creating a society based on my passion and effectively balanced my university work alongside the formation and leadership of a new society. • Specially selected, managed and motivated a committee of 7 people which strengthened valuable leadership skills. • Enhanced networking skills by contacting professionals to arrange speaker events and by communicating with the university’s journalism professors and related societies to rebuild student media. • Regularly fundraised to successfully host informative events for members throughout the year. • Overcame performance anxiety by frequently giving talks on various sub-disciplines of journalism. Show less

University Of Leicester

• Guaranteed that members are aware of who to talk to about their wellbeing and signposted where to receive further support if required.• Successfully assisted with organising events with guest speakers and continuously maintained their inclusivity for all members.• Learned more about economics and finance by attending educational events and revision sessions thus enhancing my passion for financial journalism.

Barnet, Greater London, United Kingdom

• Offered a job with the charity after impressing the team while working as a volunteer.• Boosted online engagement by keeping customers updated with the charity’s work and ever-changing stock.• Improved essential interpersonal skills through answering customers’ phone calls and email enquiries.• Guaranteed that customers received a friendly and warm welcome into the charity.• Designed eye-catching and informative flyers and posters to showcase at marketing events.

Potters Bar, Hertfordshire, United Kingdom

• Worked in diverse, small teams to continually exceed store targets.• Regularly covered shifts at my primary store and neighbouring stores at short notice.• Communicated effectively ensuring great customer service and a healthy work environment.

Leicester, United Kingdom

Barnet, London

• Provided exceptional service to customers and making them feel like friends rather than customers – was praised for my customer service in Trip Advisor reviews.• Assisted with training new staff, such as teaching them how to use the ordering system. • Maintained professionalism and provided support to other colleagues during challenging situations.• Communicated well with customers and the kitchen, floor and bar staff to ensure service ran smoothly.• Ensured that customers… Show more • Provided exceptional service to customers and making them feel like friends rather than customers – was praised for my customer service in Trip Advisor reviews.• Assisted with training new staff, such as teaching them how to use the ordering system. • Maintained professionalism and provided support to other colleagues during challenging situations.• Communicated well with customers and the kitchen, floor and bar staff to ensure service ran smoothly.• Ensured that customers always left happy by checking on them throughout their meal and efficiently solving any issues they experienced before they left the premises. Show less

English Ba, English Ba, 2:1

Education record