Ciara Smith Email and Phone Number

Project Manager End-to-End Process including; Sales, Insurance Negotiations, Material Supply Contracts, Overall Schedule, Budgets/Financials and Delivery.● Accomplished 550K Sales in 6 Month Time Frame.● Coordinated Equipment and Material Procurement which reduced delays by 10%.● Negotiated Supplier Contracts for Material Cost Reduction by 15%.

● Enterprise Resource Planning (ERP) Implementation: End-to-end process; gathering business requirements, vendor selection, integrations, legacy data migration, deployment. Multiple cross functional team leadership (1 year duration) followed by continuous improvement.● New Product Introduction (NPI): Internal NPI as well as Customer focused NPI utilizing our operational expertise, managed cross functional teams as well as customer relationship on product adaptation, manufacturing, packaging, testing, inventory and delivery.● Kaizen Manufacturing: process improvements implementation management.; Facilities upgrades, developed and maintained project plans, timelines, and budgets.

Responsible for all Process Excellence and Cost Optimization, Project Initiative on Forward and Reverse Logistics (Distribution Centers and Collection Points) for all Americas: Chile, Argentina, Brazil, Canada and US including all Areas of Supply Chain:● Vendor Management: Quarterly Business Reviews, Quality Assurance, Training Implementation of Standard Operating Procedures and Development of Metrics on End to End Process which reduced overall Turn Around Times for Brazil -> 90 to 4 days and United States-> 15 to 3 days. Creation and Implementation of Communication Tool which Timed Responses Between all Cross Functional Teams and all Americas Warehouses Automating Turn Around Time Analytics on request.● Inventory Management: Data Analytics and Inventory Control by leveraging Rework and Scrap; System vs On hand Accuracy. Project Development to Reduce Inventory Cost which included Major Changes such as Inventory Source, Implementation of Low-Cost Back End Testing Resulting on 5M Accumulative Annually Cost Reduction● Procurement: Budget Creation, Purchase Order and Invoice Management. Request for Quotes and Proposals on New Vendor Selections, Contract Negotiations. Implementation and Training of New Programs● Forward Logistics/Transportation: Data Analytics deep dive and Research on ERP stored data, to identify trends using Tableau visuals which allowed Project implementation with Cross-Functional Teams to Optimize Quantity of Shipments on a Weekly Basis to Direct Customers 2.5M on Brazil Hub (JIT) transportation and 3M on US Transportation Annually.

● Direct Customer Credit and Inventory Reconciliation by researching orders on Salesforce finding and providing discrepancy resolution on original orders vs product received.●Creation and Customization of Reports in Business Objects and the Enterprise Data Warehouse for Returns Analysis Designed and Developed Reporting for Department.●Created User Acceptance testing (UAT) on HP Quality Center for New Programs Applications Related to all Returns

● Latin and North America Warranty Returns Creation for End Users.● Technical support for Hard drives and Network products● Pre-Sales and Post-Sales support for All Seagate Products