Ciara Sutton

Ciara Sutton Email and Phone Number

Assistant Vice President - Product, Advice & Strategy Supervision @ Wells Fargo Advisors
st. louis, missouri, united states
Ciara Sutton's Location
St Charles, Missouri, United States, United States
Ciara Sutton's Contact Details

Ciara Sutton personal email

n/a

Ciara Sutton phone numbers

About Ciara Sutton

Accomplished Financial Services Professional with nine years of measurable results in client interaction and financial advisor supervision. In-depth knowledge of industry regulations, issues, and trends with demonstrated leadership skill in applying industry knowledge across a wide array of complex client interactions. Advanced analytical thinker with the ability to prioritize and complete tasks in time-sensitive and high-pressure situations. Proven ability to effectively communicate and cultivate relationships with internal and external business partners.

Ciara Sutton's Current Company Details
Wells Fargo Advisors

Wells Fargo Advisors

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Assistant Vice President - Product, Advice & Strategy Supervision
st. louis, missouri, united states
Employees:
15127
Ciara Sutton Work Experience Details
  • Wells Fargo Advisors
    Assistant Vice President - Products, Advice, And Strategy Supervision
    Wells Fargo Advisors May 2022 - Present
    United States
  • Wells Fargo Advisors
    Field Support Supervisor
    Wells Fargo Advisors Mar 2019 - May 2022
    United States
  • Edward Jones
    Asset Surveillance Officer
    Edward Jones Aug 2018 - Mar 2019
    Saint Louis, Missouri
    Prevent, detect, and resolve compliance issues through monitoring and supervising multiple field supervision reports. Provide education to Financial Advisors who are out of compliance with firm and FINRA rules. Conduct client contacts to ensure and verify accuracy of activity. • Detected, investigated, and recalled a $100k distribution from a deceased client's account without proper estate processing to an unauthorized person, and a $40k distribution to an unauthorized POA attempting to misappropriate client funds. • Educated numerous advisors on FTA and POA gifting policies.• Supervised online client activity and locking account access when necessary.
  • Td Ameritrade
    Resource Desk Senior Specialist
    Td Ameritrade Feb 2018 - Jun 2018
    Greater St. Louis Area
  • Scottrade
    Branch Support Specialist
    Scottrade Jan 2017 - Feb 2018
    St. Louis, Mo
    Educated and coached nearly 500 branch offices and service center teams through on-the-spot education focusing on standard operating procedures and industry regulations. Developed and managed complex organizational projects to satisfy changing business needs and applied changes into branch office operations.• Managed and implemented steps to “Intrastate Call-Routing” project to shorten client hold-times during months leading up to TD Ameritrade conversion. Results increased calls handled from 83% to 92% and reduced average-speed-of-answer (ASA) from 1:35 to 0:39.• Created and implemented new standard procedures for business continuity and maintaining contact with displaced associates due to natural disasters and other emergencies.• Reviewed and addressed risks associated with branch activities, requests, and interactions. Successfully mitigated additional risk to firm, and specific clients, after discovering complex compliance issue from a normal cancel/rebill trade request.• Granted and denied exceptions, special requests, and fee waivers after conducting in-depth research into complex issues as submitted by branch offices on a daily basis.• Documented and analyzed branch requests and interactions using SharePoint, then completed real-time analytic data reports to review monthly associate activities by regions.
  • Wells Fargo Advisors
    Financial Advisor
    Wells Fargo Advisors Oct 2014 - Oct 2016
    St. Louis, Mo
    Advised mass affluent clients over phone through personal discussion and portfolio review.• Top-10 Financial Advisor in assets invested 2 quarters in a row, Q4 2015 and Q1 2016.• Peer nominated “Sub-Team Leader”, responsible for leading meetings and managing a sub-team of seven Financial Advisors. Sub-team ranked first of three sub-teams in all monthly performance indicators for 3-months in a row after nomination. • Actively engaged in Toastmasters and the Women’s Team Member Network.• Top 20% in leads contacted every month while active Financial Advisor. • 100% customer satisfaction on monthly surveys 16 of 18 months reported.

Ciara Sutton Skills

Investments Financial Guidance Sales Customer Service Customer Satisfaction Retail Microsoft Office Time Management Microsoft Excel Management Employee Training Organization Communication Leadership Data Entry Inventory Control Merchandising Training Powerpoint Nice Call Recording

Ciara Sutton Education Details

  • University Of Missouri-Saint Louis
    University Of Missouri-Saint Louis
    Business Administration And Management, General

Frequently Asked Questions about Ciara Sutton

What company does Ciara Sutton work for?

Ciara Sutton works for Wells Fargo Advisors

What is Ciara Sutton's role at the current company?

Ciara Sutton's current role is Assistant Vice President - Product, Advice & Strategy Supervision.

What is Ciara Sutton's email address?

Ciara Sutton's email address is cs****@****ade.com

What is Ciara Sutton's direct phone number?

Ciara Sutton's direct phone number is +131497*****

What schools did Ciara Sutton attend?

Ciara Sutton attended University Of Missouri-Saint Louis.

What are some of Ciara Sutton's interests?

Ciara Sutton has interest in Fashion, Trying New Restaurants, Hiking And Other Outdoor Activities, Reading, Singing.

What skills is Ciara Sutton known for?

Ciara Sutton has skills like Investments, Financial Guidance, Sales, Customer Service, Customer Satisfaction, Retail, Microsoft Office, Time Management, Microsoft Excel, Management, Employee Training, Organization.

Who are Ciara Sutton's colleagues?

Ciara Sutton's colleagues are Renee Sorrell, John Doe, J David Azevedo, Courtney Lyon Rosa, Philip Kimmel, Lindsay Luebbehusen, Sheri Moehn.

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