• Full HR administration support for Citco European offices including Ireland, UK, Channel Islands, Luxembourg, Amsterdam, Malta, Madrid.• Maintain HRIS (Oracle EBS) with employee data, enter details for new employees, handle all queries and make amendments on the system as necessary. Ensure accuracy of all data. • Maintain employee files.• Responsible for HR inbox for European offices and ensure all queries are replied to in a timely manner according to Citco policies and procedures.• Onboarding of employees; issuing contracts, employee vetting, create employee file, induction meeting on first day.• Payroll administration for Ireland, London and Guernsey.• Review healthcare membership and any policy changes on online portal, ensure new employees have all details necessary to sign up, update payroll documentation.• Monitor probation periods, prepare paperwork for probation extensions/terminations.• Ensure pension documentation is signed, filed and sent to pension administrator and change is recorded for payroll.• Accept employee terminations, update departure information on HRIS and payroll. Conduct exit interview.• Quarterly CSO reports.• Run monthly reports such as; Absence Report, Data Integrity, Vacation Accruals, Headcount Report.• Deal with all employee administration requests such as Maternity/Paternity Benefit forms, Cycle2Work forms, Salary certs, employment confirmations. Support employees with any queries or issues they may have and ensure employee experience is the best possible. • Administration of the Ireland Employee Recognition Programme, Citco STAR.

I worked in a dual role as the receptionist in the Dublin Head Office for Jurys Inn along with some ad-hoc HR Administration duties. My role involved:• Ensuring the smooth day-to-day running of reception by answering the phone and directing/answering queries or complaints; managing incoming and outgoing post and deliveries; arranging all courier post; organising daily lunches for Head Office employees; maintaining/ordering office stationary and cleaning supplies and managing meeting rooms.• Arranging business travel for all employees throughout the Jurys brand and accommodation for Head Office employees.• Processing payment for different departments by raising Purchase Orders on the Procure Wizard system and liaising with the Accounts team to ensure that these are paid in a timely manner. Cross charging invoices that come into the office for couriers, taxis.• Provide administrative support to some all departments when needed. • I work with Group HR and produce monthly reports from Amris, a recruitment system, and create a weekly internal vacancy bulletin and provide them with administrative assistance. I am a Super User for our recruitment system and answer all queries from colleagues and candidates.• I log annual leave for all Head Office employees in the UK and Ireland on SAP.• I monitor the Graduate Manager Programme, I review the CV applications and put forward selected candidates to a video interview stage.• Assist with Head Office engagement activities which includes monthly birthdays, seasonal activities, annual charity challenge and quiz's.• Arrange interviews with candidates for roles in Dublin and the UK.

Main duties included: • Providing secretarial support to the Principal, other staff, Board of Management, Parents and the 444 students. • Managing the Aladdin ePayments system used by Le Chéile which allows parents to pay schools fees, tours etc. online. • Collecting pupil data and inputting it into the Primary Online Database (POD). • Liaise with parents and the other ancillary staff.• Greet visitors to the school.• Pay invoices and update spreadsheets. • Creating timesheets for the ancillary staff.• Filing, Photocopying and Printing.• Draft documents. • Answering phones and replying to emails, sorting post.• Dealing with queries from the public and staff. • Maintaining pupil records and process and input details of incoming pupils. • Ordering stationary and other supplies for the school. • Managing the petty cash. • Member of the Social Committee, Organise staff social events such as the Christmas Party and other events throughout the year.